What is the message "account expired: renew subscription now to resume service" referring to? There is an icon of a red stop sign with an exclamation in the middle. What is this? There is no way to close it and I don't want to click on it without knowing what it is. Anybody else have this?
Thanks
MacBook Air
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That's some third-party software you installed, possible a web-browser extension. If Safari is running, do as below. If you use another browser, do the equivalent.
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
Thanks, I will give it a try. If it doesn't work, I'll get back to you. 🙂
I have the this exact same message on a client computer. But there are no extensions installed in Safari. From what I can tell, it only comes up when Safari is open. Do you have any other ideas of where to look?
Hey guys! I've got the same issue, even after i've turned off all extensions in Safari. I reckon it's something with Mail app..
Any recommendations would be appreciated! Thanks!
I think I've isolated it to the Cisco webex plugin. Have you done an online conference recently? In the finder go to ~/Library/Internet Plug-Ins/ and thenfind the webex plugin. Remove it and restart safari. In chrome go to chrome://plugins and disable the plugin.
Did anyone ever solve this problem? I've been getting it for months and I don't have the Cisco webex plugin.
EDIT: never mind. I found the citrix plugin. Oddly I didn't see it the first time.
message: Account Expired: Renew Subscription to continue service"
