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the loc-man Level 1 (15 points)

I've had to change my Apple ID email address. All sorted, iTunes/app stores etc. however I've just checked on my iPhone 5, under settings>iCloud and it still shows my old email address.

 

It's greyed out and I can't see how to log out and back in again with my new email like for example iTunes on my iPhone.

Can someone help please, and how is iCloud "workings" if its using the old address?

 

Thanks

  • randers4 Level 9 (62,715 points)

    To change your iCloud ID, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.

     

    To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account.  To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll.

  • the loc-man Level 1 (15 points)

    So you have to delete the account? Seems a little excessive purely to just get the correct email displayed. Other accounts on the iPhone, App Store, iTunes allow you to sign out, then back in, why not iCloud?

     

    I'll have to backup photo stream in case beforehand then before I do this. Thanks for the help and instructions.

  • randers4 Level 9 (62,715 points)

    You're welcome.  It would be clearer if you had an option to sign out, but at least for now, that's how it works.  You need to save your photo stream photos beforehand because they are deleted from your device when you delete the account, and when you sign back in you will only get photo stream photos from the last 30 days because older photo stream photos are no longer in iCloud.  Saving them to the camera roll protects them from being deleted (and potentially lost).

  • Fahad Hussain Level 1 (0 points)

    Hi,

     

    I am unable to connect itunes store in my iphone 3gs, due to which i can't download apps on my iphone, even i have my apple ID. So how do i connect it???

  • randers4 Level 9 (62,715 points)

    Fahad Hussain wrote:

     

    Hi,

     

    I am unable to connect itunes store in my iphone 3gs, due to which i can't download apps on my iphone, even i have my apple ID. So how do i connect it???

     

    There are some troubleshooting steps you can try here: http://support.apple.com/kb/TS1368.

  • emzlet Level 1 (5 points)

    i have the same problem with my icloud
    the old email lost its password now i cant log out to use my new email

     

    please help me for this prob....

  • randers4 Level 9 (62,715 points)

    emzlet wrote:

     

    i have the same problem with my icloud
    the old email lost its password now i cant log out to use my new email

     

    You have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • emzlet Level 1 (5 points)

    i cant find the edit

     

    <Edited by Host>

  • randers4 Level 9 (62,715 points)

    Re-read the instruction.  You have to sign in with your current ID, then click edit next to your primary email account.  You haven't signed in yet.

  • emzlet Level 1 (5 points)

    and this is what happened :

     

    i have a iphone 4S then i wanna downgrade to normal iphone '4' and cash

     

     

    i swapped my iphone 4S to someone's iphone 4 then they added cash

     

    i was bypassed by them they block my iphone 4 !!

     

    now i cant use my iphone because they blocked it by icloud

    they inputed password on it XD

     

    they also blocked me on facebook and chnge there moble nmber...

  • randers4 Level 9 (62,715 points)

    If you are unable to activate the phone due to activation lock (http://support.apple.com/kb/ht5818), you will have to get the previous owner to erase it and remove it from their account, as explained here: http://support.apple.com/kb/TS4515.

  • emzlet Level 1 (5 points)

    but i cant acces to the phone it has a password..

     

    it has a password on the lock scrn

     

    and i cant contact the previous owner because they already block me on facebook and chnge they mbile nmber
    i was bypassed...

  • randers4 Level 9 (62,715 points)

    If it running iOS 7 you will not be able to use it if you cannot contact the previous owner.  Only the previous owner can help you.

  • emzlet Level 1 (5 points)

    its useless XD
    now my iphone is useless because i dnt know how to find or contact them...

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