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keyboard will not pair on iMac

I have changed the batteries on both the mouse and keyboard. The mouse will pair but not the keyboard. I have pressed and held a key but no help. I thought I had followed the instructions.

iPad, iOS 5.1.1

Posted on Aug 21, 2013 12:12 PM

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2 replies

Aug 21, 2013 5:50 PM in response to AirbossCAP

First make sure the batteries aren't dead and that the keyboard hasn't already been paired with another device. If it hasn't, the keyboard should pair automatically when you reboot. You may have to press and hold the power button on the right side of an Apple keyboard until the LED starts flashing.

Otherwise see these support articles:


Mac mini (Mid 2011 and later) and iMac (Late 2012): Bluetooth keyboard may not pair during Setup Assistant


Apple Wireless Keyboard: Difficulty during pairing process


If you have a third-party Bluetooth keyboard, you may need a wired keyboard to complete the pairing process. It's a good idea to keep a cheap wired keyboard and mouse or trackball as backups for a desktop Mac anyway, because Bluetooth isn't completely reliable.

keyboard will not pair on iMac

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