Mid-2010 MBP stuck on boot after 8GB RAM upgrade....?

Hey folks, I am trying to upgrade my mid-2010 MacBook Pro's RAM from 4GB to 8GB but it keeps getting stuck at boot - at the apple logo. What happens is this: I install 2 x 4GB PC3-8500 1066MHz sticks in the MacBook, I then turn it on. At first it seems to start up normally with the Apple logo appearing first and then the spinning circle underneath the Apple logo. However, after 15-20 seconds, the spinning circle under the Apple logo freezes and thats it. It does not fully boot up.


When this first happened, I thought maybe the sticks were faulty so I got them exchanged. Well, the 2nd set of sticks came in today and I installed them, turned it on, and the same thing happens.


I made sure I got the right modules. They both are PC3-8500 with speed of 1066MHz - exactly the same as the modules I am replacing these with.


What is going on guys? Am I doing something wrong in the installation process? I've seen youtube videos of people upgrading their RAM and it seems a fairly simple process.


PS: The MacBook boots up fine with 1 x 4GB stick and 1 x 2GB stick..totalling 6GB. But not with both 4GB sticks in the slots.


I am running Mountain Lion OSX btw. The new RAM manufacturer is G.Skill. I got it off of NewEgg and it had over 500 positive reviews - with tons of mid-2010 MBP owners chiming in.

MacBook Pro, OS X Mountain Lion (10.8.4), Mid 2010 - 13, 4GB DDR3

Posted on Aug 21, 2013 12:09 PM

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12 replies

Aug 21, 2013 12:28 PM in response to tml81

tml81 wrote:


...I made sure I got the right modules. They both are PC3-8500 with speed of 1066MHz - exactly the same as the modules I am replacing these with.


What is going on guys? Am I doing something wrong in the installation process? I've seen youtube videos of people upgrading their RAM and it seems a fairly simple process.


PS: The MacBook boots up fine with 1 x 4GB stick and 1 x 2GB stick..totalling 6GB. But not with both 4GB sticks in the slots...

Since the one 4GB + one 2GB combination works, it means you're using one of the new DIMM's. Does it work with that combination if you try both 4GB DIMM's one at a time? And have you tried each in each slot?

Aug 21, 2013 12:31 PM in response to FatMac-MacPro

Hey, what do you by "you're using one of the new DIMM's"?


And yes, I have tried both of the new 4GB sticks with the old 2GB stick and they both work in both of the slots.


I'm really pulling my hair out at this one, it does not make any sense. Over 500 positive reviews with so many positive reviews for the mid-2010 MBP....


And top all of that with I've already lost $11 in shipping for my last refund..and if I have to send this back for another refund there goes another $11.

Aug 21, 2013 12:43 PM in response to tml81

My recommendation may not please you but I would return the RAM to Newegg and order RAM from OWC or Crucial. I also have a 2010 MBP and have been using a 8GB upgrade from OWC with no difficulties. The sad fact is that Macs are very selective about RAM, a phenomenon that has existed for many years. Some brands simply do not work.


What are the results when you install both original RAM chips. Are 4 GBs recognized? When you insert a 2 GB chip and a 6 GB chip, are 6 GBs recognized? You might consider running an App[le Hardware Test with the 6 GB combination.


Ciao.

Aug 21, 2013 12:47 PM in response to tml81

tml81 wrote:


Hey, what do you by "you're using one of the new DIMM's"?


And yes, I have tried both of the new 4GB sticks with the old 2GB stick and they both work in both of the slots.


I'm really pulling my hair out at this one, it does not make any sense. Over 500 positive reviews with so many positive reviews for the mid-2010 MBP....


And top all of that with I've already lost $11 in shipping for my last refund..and if I have to send this back for another refund there goes another $11.

I meant that the 4GB/2GB combination means that the new DIMMs are being tested individually.


I was just looking at their RMA policy and how it appears you're really dealing with a middle-man rather than the manufacturer in Taipei City. And I'm surprised they charge you for returning defective products at all. I've never heard of G.Skill before, having done business exclusively with Other World Computing at least partially because if there's ever a problem (which is rare), they've emailed me a UPS prepaid label for return shipment.


G.Skill says they offer Tech Support by phone in California. Have you tried calling them?

Aug 21, 2013 12:51 PM in response to FatMac-MacPro

Well, when I bought the original set, I paid $11 as the shipping cost - which they do not refund incase something goes wrong and you want to return the product back to newegg.


I have tried calling G.Skill when the first set would work and they said it could be faulty RAM..so I sent it back.


As a college student that works part time, this really ***** 😟. I just lost $20 for no good reason. I thought after reading all those positive reviews on these sticks, they would work...


I guess I'm going to have to pay extra and get the OWC.

Aug 21, 2013 1:21 PM in response to tml81

tml81 wrote:


...Over 500 positive reviews with so many positive reviews for the mid-2010 MBP....

I don't know precisely which DIMM kit you bought but reading through the actual reviews on one G.Skill set for your Mac on the NewEgg website, I saw quite a few "positive" reviews that also talked about DOA.


A good part of the cost of RAM (and other computer components too) is the willingness and ability of the vendor to back up its sales with support since there's no money to be made for the shipping, handling and replacement of defective products. I'd mentioned OWC earlier; I'd discovered a DIMM throwing ECC errors on a Sunday and immediately called their tech support. Not only did they answer, but agreed there was a problem and within 10 minutes, I had the RMA prepaid shipping label via email. I handed the package to UPS on Monday and on Friday the replacement arrived. They made no profit on that exchange but they did make a loyal customer.

Aug 21, 2013 3:20 PM in response to FatMac-MacPro

FatMac\>MacPro wrote:


A good part of the cost of RAM (and other computer components too) is the willingness and ability of the vendor to back up its sales with support since there's no money to be made for the shipping, handling and replacement of defective products. I'd mentioned OWC earlier; I'd discovered a DIMM throwing ECC errors on a Sunday and immediately called their tech support. Not only did they answer, but agreed there was a problem and within 10 minutes, I had the RMA prepaid shipping label via email. I handed the package to UPS on Monday and on Friday the replacement arrived. They made no profit on that exchange but they did make a loyal customer.


Not necessarily rock bottom prices but a lot of good quality products and the technical staff is first rate. Even the sales staff is savvy about the product line. One of the best if not the best mac friendly vendors on the planet.


Ciao.

Aug 21, 2013 4:00 PM in response to OGELTHORPE

I can't go with OWC, there are a US based comapny and taxes/customs charges to Canada would be A LOT.


I am looking at Crucial here, is this the right module guys? It doesn't say PC3-8500 or 1066MHz..but it does say 1066MT/s, is the PC3-8500? Should I pull the trigger on this?


http://www.tigerdirect.ca/applications/SearchTools/item-details.asp?EdpNo=525201 8&CatId=4153

Aug 21, 2013 6:30 PM in response to OGELTHORPE

Well they only ship from the states so I was going to end up paying over $150 after duty/customs + taxes.


However, I went over to my local computer store and to my surprise, they had a PNY PC3-8500 8GB kit that is "mac compatible" in stock, with a good return policy - if it doesn't work, then just return it so I thought why not..at this point lets just give it a shot.


Came home, installed both of the PNY 4GB sticks and BOOM! It booted up just fine! Been using it for 20 minutes now and everything is running much faster. Will keep testing this. Got these for $90 taxes in to boot...😁


When I was at the store, the tech did point out the "mac compatible" symbol on the packaging - so I guess that is something to look for when you are purchasing Non-OWC/Crucial RAM modules.


Thanks guys,


http://i.imgur.com/R3xlnQW.png

Oct 23, 2014 6:35 PM in response to tml81

Hi everyone!!!


I have the same problem as tml81, and i saw this post when searching for some solutions.

My model is exact the same - Macbook Pro mid-2010 and i want to upgrade from 2x2Gb to 2x4Gb


But my question is that i bought this Crucial model you talked about (with mac compatible symbol...and they are 1600MHz DDR3, all the exact spec's i was looking for.


But the computer doesn't boot when i change both memories. It work good if i combine 2Gb + 4Gb... But only black monitor when using 4Gb + 4Gb.


I also noticed that it doesen't boot if i only use one slot with the new 4Gb memory... (and leave other slot empty). So it always needs one of the original memory to have a normal startup..


Tried reset PRAM and also SMC, but the problem stays...


Any help please?


Thanks!

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Mid-2010 MBP stuck on boot after 8GB RAM upgrade....?

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