ndaap
Level 1 (0 points)

Q: student not able to access course

Help. We have a teacher who has her AP Physics course on iTunes U private in our domain. She gave out the course link/code and all but one student is able to see the course in her iTunes U app. The teacher has her listed in the class roster though.

 

Any ideas?

Posted on Aug 21, 2013 2:34 PM

by ndaap,Solvedanswer
ndaap ndaap
Level 1 (0 points)
A:

Hi there,

I ended up figuring out that the student was not signed in to her apple accounts in the settings app. She was signed in under several different accounts for "music", "imessage", "facetime", "icloud", "app store app."

Once we had her signed into all Apple apps under the same account, I added the enrollment code in the itunes u app and it was fixed.

Posted on Sep 15, 2013 12:03 PM

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ndaap

Q: student not able to access course

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  • by ExcaliburZ,

    ExcaliburZ ExcaliburZ Aug 23, 2013 12:32 AM in response to ndaap
    Level 1 (5 points)
    Aug 23, 2013 12:32 AM in response to ndaap

    Have the student bring her iDevice to the teacher and have the teacher try out the link personally.

  • by ndaap,Solvedanswer

    ndaap ndaap Sep 15, 2013 12:03 PM in response to ExcaliburZ
    Level 1 (0 points)
    Sep 15, 2013 12:03 PM in response to ExcaliburZ

    Hi there,

    I ended up figuring out that the student was not signed in to her apple accounts in the settings app. She was signed in under several different accounts for "music", "imessage", "facetime", "icloud", "app store app."

    Once we had her signed into all Apple apps under the same account, I added the enrollment code in the itunes u app and it was fixed.