I have a very interesting problem. A week ago I purchased per-order for an ASAP Ferg album "trap lord". Yesterday it became available, however I cannot download it without having credit card details. Unfortunately, I used gift card, so there's no way out(

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I have a very interesting problem. A week ago I purchased per-order for an ASAP Ferg album "trap lord". Yesterday it became available, however I cannot download it without having credit card details. Unfortunately, I used gift card, so there's no way out(

I have a very interesting problem. A week ago I purchased per-order for an ASAP Ferg album "trap lord". Yesterday it became available, however I cannot download it without having credit card details. Unfortunately, I used gift card, so there's no way out(. Can anyone help me?

iMac, OS X Mountain Lion (10.8.4)

Posted on Aug 21, 2013 2:20 PM

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Answer 1

norm123

Community Specialist

Aug 23, 2013 1:36 PM in response to Power_yet

Hello Power_yet

If you add a credit card to your account it will not charge it. The order of payment is Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account. If you still cannot get it, report the issue to iTunes.

iTunes Store: How iTunes Store purchases are billed

http://support.apple.com/kb/HT5582

iTunes Store: Changing account information

http://support.apple.com/kb/ht1918

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

http://support.apple.com/kb/HT1933

Thanks for using Apple Support Communities.

Regards,

-Norm G.

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