Downloaded some episodes of Top Gear, one is fine, but the other 3 are very choppy and the audio is terribly out of sync. Hasn't happened with any other downloads. Any way to fix this? They're in HD, I don't know if that's the issue though.
Windows 8
Hi mullinator7,
Thanks for visiting Apple Support Communities.
You may want to remove the episodes from your computer and download them again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Additionally, this article has some troubleshooting steps to try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
If the issues persist, see this article for the steps to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy
Hi mullinator7,
Thanks for visiting Apple Support Communities.
You may want to remove the episodes from your computer and download them again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Additionally, this article has some troubleshooting steps to try:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
If the issues persist, see this article for the steps to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy
Audio + visual issues
