Safari pages won't load
My Safari was working fine, then sudddenly pages stopped loading.
MacBook Pro, OS X Mountain Lion (10.8.4)
My Safari was working fine, then sudddenly pages stopped loading.
MacBook Pro, OS X Mountain Lion (10.8.4)
What happens when you try to load a page? Do other Internet applications work, such as the App Store? What about other devices on the same network, if any?
App store is fine. Firefox works. Not Safari or Chrome.
Safari is fine on my iPod and iPad. Just not working on my three-month old MacBook Pro.
To repeat: What happens when you try to load a page?
THE URL shows in the address bar, but nothing appears below it.
Please read this whole message before doing anything.
The problem did not exist in safe mode, nor when I rebooted. Thanks for helping me solve the problem.
Problem has recurred this morning, so the rebooting was only a temporary fix.
Please read this whole message before doing anything.
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
osascript -e 'tell application "System Events" to get name of every login item' | open -ef
You can then quit Terminal.
com.adobe.fpsaud
com.kodak.BonjourAgent
com.epson.epw.agent
com.kodak.KODAK
com.kodak.KODAK
com.google.keystone.user.agent
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
HPDeviceModel.framework
HPPml.framework
HPServicesInterface.framework
HPSmartPrint.framework
NyxAudioAnalysis.framework
PluginManager.framework
TSLicense.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
AmazonMP3DownloaderPlugin.plugin
AmazonMP3DownloaderPlugin1017265.plugin
CouponPrinter-FireFox_v2.plugin
CouponPrinter-Safari.webplugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
RealPlayer Plugin.plugin
Silverlight.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
KodakAiOBonjourAgent
com.epson.epw.agent.plist
com.kodak.BonjourAgent.plist
/Library/LaunchDaemons:
com.adobe.fpsaud.plist
/Library/PreferencePanes:
Flash Player.prefPane
Flip4Mac WMV.prefPane
Growl.prefPane
/Library/PrivilegedHelperTools:
/Library/QuickLook:
GBQLGenerator.qlgenerator
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
AppleIntermediateCodec.component
AppleMPEG2Codec.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
/Library/ScriptingAdditions:
/Library/Spotlight:
GBSpotlightImporter.mdimporter
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWork.mdimporter
/Library/StartupItems:
WDBMService
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
.DS_Store
ADEXECUT.TTF
ARCHITE1.TTF
ARCHITE2.TTF
ARMOUR__.TTF
ARTISTE1.TTF
ARTISTE2.TTF
ASIAN___.TTF
BADE____.TTF
BASQN___.TTF
BEACBB__.TTF
BEACBN__.TTF
BEACHB__.TTF
BEACHCOB.TTF
BEACHCOI.TTF
BEACHCOR.TTF
BEACHCOZ.TTF
BEACHI__.TTF
BEACHR__.TTF
BEACHZ__.TTF
BIMINR__.TTF
BOWFIN__.TTF
BRANBI__.TTF
BRANB___.TTF
BRANCBI_.TTF
BRANCB__.TTF
BRANCI__.TTF
BRANCN__.TTF
BRANI___.TTF
BRANN___.TTF
BROADB__.TTF
BROADI__.TTF
BROADR__.TTF
BROADZ__.TTF
BRUSHSTR.TTF
BRUSN___.TTF
BRUSSN__.TTF
BUSSN___.TTF
BUTTON__.TTF
CARLAB__.TTF
CARLAI__.TTF
CARLAR__.TTF
CARLAZ__.TTF
CARLA___.TTF
CATCBI__.TTF
CATCB___.TTF
CATCI___.TTF
CATCN___.TTF
CATCTBI_.TTF
CATCTB__.TTF
CATCTI__.TTF
CATCTN__.TTF
CHAZR___.TTF
CHELSB__.TTF
CHELSI__.TTF
CHELSR__.TTF
CHELSTHB.TTF
CHELSTHI.TTF
CHELSTHR.TTF
CHELSTHZ.TTF
CHELSWIB.TTF
CHELSWII.TTF
CHELSWIR.TTF
CHELSWIZ.TTF
CHELSZ__.TTF
CHISEB__.TTF
CHISEI__.TTF
CHISER__.TTF
CHISEZ__.TTF
CHRISTA_.TTF
CHRISTIE.TTF
CKANG___.TTF
CKBAB___.TTF
CKBELLA_.TTF
CKBLOCK_.TTF
CKBLR___.TTF
CKBUBBLE.TTF
CKCAC___.TTF
CKCALLIG.TTF
CKCHM___.TTF
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CKCOLUMN.TTF
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CKEXPEDI.TTF
CKFILLIN.TTF
CKFRANKE.TTF
CKFREEST.TTF
CKFREEZI.TTF
CKFROSTI.TTF
CKGRANDS.TTF
CKGRAPEV.TTF
CKGROOVY.TTF
CKHANDPR.TTF
CKHARVES.TTF
CKJOURNA.TTF
CKMONOGR.TTF
CKMYSTER.TTF
CKORNAME.TTF
CKPENMAN.TTF
CKPOPSIC.TTF
CKPRINT_.TTF
CKRUP___.TTF
CKSCRIPT.TTF
CKSHB___.TTF
CKSIMPLI.TTF
CKSIS___.TTF
CKSNOWMA.TTF
CKSNOW__.TTF
CKSPG___.TTF
CKSPRING.TTF
CKSUC___.TTF
CKSWD___.TTF
CKTIES__.TTF
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CKTRELLI.TTF
CKWAVEY_.TTF
CKWEDDIN.TTF
CKWIC___.TTF
CONGOB__.TTF
CONGOCOB.TTF
CONGOCOI.TTF
CONGOCOR.TTF
CONGOCOZ.TTF
CONGOEXB.TTF
CONGOEXI.TTF
CONGOEXR.TTF
CONGOEXZ.TTF
CONGOI__.TTF
CONGOR__.TTF
CONGOZ__.TTF
CONTM___.TTF
COOL____.TTF
CUPII___.TTF
CUPIN___.TTF
CURLYQ__.TTF
Ck4_0001.ttf
Ck4_0002.ttf
Ck4_0003.ttf
Ck4_0004.ttf
Ck4_0005.ttf
Ck4_0006.ttf
Ck4_0007.ttf
Ck4_0008.ttf
Ck4_0009.ttf
Ck4_0010.ttf
Ck4_0011.ttf
Ck4_0012.ttf
Ck4_0013.ttf
Ck4_0014.ttf
Ck4_0015.ttf
Ck4_0016.ttf
Ck4_0017.ttf
Ckcelebration.ttf
Ckpumpkin.ttf
DANTBI__.TTF
DANTB___.TTF
DANTI___.TTF
DANTN___.TTF
DAVISI__.TTF
DAVISR__.TTF
DAVIS___.TTF
DESIGNE1.TTF
DESIGNE2.TTF
DOCTOR__.TTF
DRAGBI__.TTF
DRAGB___.TTF
DRAGI___.TTF
DRAGN___.TTF
ERICB___.TTF
ERICI___.TTF
ERICR___.TTF
ERICZ___.TTF
ERIC____.TTF
EYEGLB__.TTF
EYEGLEXB.TTF
EYEGLEXI.TTF
EYEGLEXR.TTF
EYEGLEXZ.TTF
EYEGLI__.TTF
EYEGLR__.TTF
EYEGLZ__.TTF
FELTPEN_.TTF
FLATBN__.TTF
FOUNP___.TTF
GASTN___.TTF
GAWKY___.TTF
GAZEBI__.TTF
GAZEB___.TTF
GAZEI___.TTF
GAZEN___.TTF
GIRLY___.TTF
GRAFFITI.TTF
HIGHS___.TTF
HORNB___.TTF
HORNCONB.TTF
HORNCONI.TTF
HORNCONR.TTF
HORNCONZ.TTF
HORNEXTB.TTF
HORNEXTI.TTF
HORNEXTR.TTF
HORNEXTZ.TTF
HORNI___.TTF
HORNR___.TTF
HORNZ___.TTF
INDYI___.TTF
INDYR___.TTF
INFORMAL.TTF
INFROMAN.TTF
JAPAB___.TTF
KAEMPF__.TTF
KEDZIE__.TTF
KELLY___.TTF
KELTBI__.TTF
KELTB___.TTF
KELTI___.TTF
KELT____.TTF
KEYPORT_.TTF
KIEVB___.TTF
KIEVI___.TTF
KIEVR___.TTF
KIEVZ___.TTF
KOSHB___.TTF
KOSHI___.TTF
KOSHR___.TTF
KOSHZ___.TTF
LAWYER__.TTF
LEFTY___.TTF
LEMOND__.TTF
LEO-BI__.TTF
LEO-BOLD.TTF
LEO-I___.TTF
LEO-N___.TTF
LINDY___.TTF
LOUD____.TTF
LUCIBI__.TTF
LUCIB___.TTF
LUCII___.TTF
LUCIN___.TTF
LYNDAB__.TTF
LYNDACOB.TTF
LYNDACOI.TTF
LYNDACOR.TTF
LYNDACOZ.TTF
LYNDAEXB.TTF
LYNDAEXI.TTF
LYNDAEXR.TTF
LYNDAEXZ.TTF
LYNDAI__.TTF
LYNDAR__.TTF
LYNDAZ__.TTF
MENACE__.TTF
MLSAA.TTF
MLSAB.TTF
MLSAC.TTF
MLSAD.TTF
MLSAK.TTF
MLSAV.TTF
MLSAW.TTF
MLSAX.TTF
MLSAY.TTF
MLSBM.TTF
MLSBN.TTF
MLSBO.TTF
MLSBP.TTF
MLSBQ.TTF
MLSBR.TTF
MLSBW.TTF
MLSBX.TTF
MLSBY.TTF
MLSBZ.TTF
MLSCF.TTF
MLSCG.TTF
MLSCH.TTF
MLSCI.TTF
MLSDA.TTF
MLSDB.TTF
MLSDC.TTF
MLSDD.TTF
MLSDE.TTF
MLSDF.TTF
MLSDG.TTF
MLSDH.TTF
MLSEM.TTF
MLSEN.TTF
MLSEO.TTF
MLSEP.TTF
MLSEQ.TTF
MLSER.TTF
MLSES.TTF
MLSET.TTF
MLSEU.TTF
MLSEV.TTF
MLSEW.TTF
MLSEX.TTF
MLSGJ.TTF
MLSGL.TTF
MLSGT.TTF
MLSHI.TTF
MLSHK.TTF
MLSHV.TTF
MLSHW.TTF
MLSHX.TTF
MLSHY.TTF
MLSIG.TTF
MLSII.TTF
MLSIK.TTF
MLSIV.TTF
MLSIX.TTF
MLSIY.TTF
MLSIZ.TTF
MLSJA.TTF
MLSJC.TTF
MLSJL.TTF
MLSJQ.TTF
NIAGARA_.TTF
NIAGENG.TTF
NIAGSOL.TTF
PAPERCLI.TTF
RACEBI__.TTF
RACEB___.TTF
RACEI___.TTF
RACEN___.TTF
ROCKR___.TTF
ROMANTIC.TTF
ROOMBI__.TTF
ROOMB___.TTF
ROOMCBI_.TTF
ROOMCB__.TTF
ROOMCI__.TTF
ROOMCN__.TTF
ROOMEBI_.TTF
ROOMEB__.TTF
ROOMEI__.TTF
ROOMEN__.TTF
ROOMI___.TTF
ROOMN___.TTF
RORYBI__.TTF
RORYB___.TTF
RORYI___.TTF
RORYN___.TTF
SCROBI__.TTF
SCROB___.TTF
SCROI___.TTF
SCRON___.TTF
SEDONA__.TTF
SHIPPER_.TTF
SIMKINS_.TTF
SIMPBI__.TTF
SIMPB___.TTF
SIMPI___.TTF
SIMPLE__.TTF
SIMPN___.TTF
SONNI___.TTF
SPACEY__.TTF
SPARKY__.TTF
STJOHN__.TTF
STUBBS__.TTF
SURFBI__.TTF
SURFB___.TTF
SURFI___.TTF
SURFN___.TTF
SUSANNE_.TTF
SWING___.TTF
TANGCN__.TTF
TANGOB__.TTF
TANGOI__.TTF
TANGOR__.TTF
TANGOZ__.TTF
TASHA___.TTF
TEACHER_.TTF
TEB_____.TTF
TECHNBI_.TTF
TECHNB__.TTF
TECHNI__.TTF
TECHNN__.TTF
TEENG1__.TTF
TEENG2__.TTF
TEENG3__.TTF
THAD____.TTF
TOMAS___.TTF
TOMO____.TTF
TOPPER__.TTF
TT0209M_.TTF
TWENTY__.TTF
ULSTER__.TTF
UMPQUE__.TTF
VAMPIRE_.TTF
VANDUYN_.TTF
VANESSA_.TTF
VAN_____.TTF
VESTRA__.TTF
VICKI___.TTF
WACKY___.TTF
WADDLE__.TTF
WENDY___.TTF
WOLF____.TTF
WOOSTER_.TTF
WUNDERA_.TTF
ZELDA___.TTF
ZELDI___.TTF
alme60.ttf
anti60.ttf
antib60.ttf
antibi60.ttf
antibx60.ttf
antii60.ttf
antix60.ttf
baof60.ttf
bens60.ttf
bensb60.ttf
bensi60.ttf
boas.ttf
boni60.ttf
ckbeachc.ttf
ckbigboy.ttf
ckblockh.ttf
ckbroadp.ttf
ckbutter.ttf
ckcamp__.ttf
ckcandle.ttf
ckcatdog.ttf
ckeasygo.ttf
ckfanclb.ttf
ckfantas.ttf
ckfishbn.ttf
ckfishpl.ttf
ckfootno.ttf
ckfreedo.ttf
ckgamnte.ttf
ckgifts_.ttf
ckhapcam.ttf
ckhuntin.ttf
ckkiddo_.ttf
cklonglk.ttf
ckmanprn.ttf
ckmuddy_.ttf
ckofroad.ttf
ckpaintb.ttf
ckpillow.ttf
ckplaybl.ttf
ckquicst.ttf
ckquirky.ttf
ckransom.ttf
ckrugged.ttf
ckslime_.ttf
cksmokey.ttf
cksmrock.ttf
ckspbase.ttf
ckspbask.ttf
ckspbowl.ttf
ckspfoot.ttf
cksphock.ttf
ckspplan.ttf
ckspsocc.ttf
cksptenn.ttf
ckspvoll.ttf
ckstalk_.ttf
ckstoryb.ttf
cktags__.ttf
cktimele.ttf
cktkhike.ttf
ckvogue_.ttf
ckwrangl.ttf
ckwreath.ttf
georgia.ttf
georgiab.ttf
georgiai.ttf
georgiaz.ttf
istr60.ttf
istrb60.ttf
japa.ttf
kale60.ttf
lati.ttf
pizzs60.ttf
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
.DS_Store
Move-Media-Player.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AF826B6B-9114-43FA-BE85-D8F 7D580611F.plist
com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist
com.google.keystone.agent.plist
com.kodak.KODAK AiO Firmware Updater.plist
com.kodak.KODAK AiO Software Updater.plist
Library/PreferencePanes:
iTunesHelper, GrowlMenu, GrowlHelperApp, GrowlHelperApp, Firefox, Safari, Stickies, AdobeResourceSynchronizer, Dropbox, Google Chrome
Back up all data.
From the menu bar, select
▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.
The only thing checked on Proxies was Use Passive FTP Mode. Testing didn't allow Safari or Chrome to load pages.
Is the problem intermittent, or do you have it all the time? Are all web pages affected?
The problem disappeared after the diagnostic testing in safe mode, and the Safari and Chrome worked fine for several hours. Then the pages quit loading again. The only thing that shows up on either browser is the URL. The pages themselves won't load.
Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of this test is to determine whether the problem is localized to your user account. Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in OS X 10.7 or later, then you can’t enable the Guest account. The "Guest User" login created by "Find My Mac" is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Safari pages won't load