Previous 1 2 3 4 Next 48 Replies Latest reply: Sep 4, 2013 5:47 PM by Linc Davis
nancy 12 Level 1 Level 1 (0 points)

My Safari was working fine, then sudddenly pages stopped loading.


MacBook Pro, OS X Mountain Lion (10.8.4)
  • Linc Davis Level 10 Level 10 (172,855 points)

    What happens when you try to load a page? Do other Internet applications work, such as the App Store? What about other devices on the same network, if any?

  • nancy 12 Level 1 Level 1 (0 points)

    App store is fine. Firefox works. Not Safari or Chrome.

  • nancy 12 Level 1 Level 1 (0 points)

    Safari is fine on my iPod and iPad. Just not working on my three-month old MacBook Pro.

  • Linc Davis Level 10 Level 10 (172,855 points)

    To repeat: What happens when you try to load a page?

  • nancy 12 Level 1 Level 1 (0 points)

    THE URL shows in the address bar, but nothing appears below it.

  • Linc Davis Level 10 Level 10 (172,855 points)

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
       
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • nancy 12 Level 1 Level 1 (0 points)

    The problem did not exist in safe mode, nor when I rebooted. Thanks for helping me solve the problem.

  • nancy 12 Level 1 Level 1 (0 points)

    Problem has recurred this morning, so the rebooting was only a temporary fix.

  • Linc Davis Level 10 Level 10 (172,855 points)

    Please read this whole message before doing anything.
      
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
       
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

     

    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

     

    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

     

    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.

     

    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

     

    Launch the Terminal application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

     

    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

     

    Step 1

     

    Triple-click the line of text below on this page to select it:
    kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -ef
     
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
        
    Step 2

     

    Repeat with this line:
    { sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo; sudo defaults read com.apple.loginwindow LoginHook; echo; sudo crontab -l; } 2> /dev/null | open -ef
     
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

     

    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

     

    Step 3
    { launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; echo; crontab -l 2> /dev/null; } | open -ef
     
    Step 4
    ls -A /e*/{cr,la,mach}* {,/}Lib*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -ef
      
    Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

     

    Step 5
    osascript -e 'tell application "System Events" to get name of every login item' | open -ef
     
    Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

     

    You can then quit Terminal.

  • nancy 12 Level 1 Level 1 (0 points)

    com.adobe.fpsaud

    com.kodak.BonjourAgent

    com.epson.epw.agent

    com.kodak.KODAK

    com.kodak.KODAK

    com.google.keystone.user.agent

    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3

    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae

     

    /Library/Components:

     

    /Library/Extensions:

     

    /Library/Frameworks:

    AEProfiling.framework

    AERegistration.framework

    Adobe AIR.framework

    AudioMixEngine.framework

    HPDeviceModel.framework

    HPPml.framework

    HPServicesInterface.framework

    HPSmartPrint.framework

    NyxAudioAnalysis.framework

    PluginManager.framework

    TSLicense.framework

    iTunesLibrary.framework

     

    /Library/Input Methods:

     

    /Library/Internet Plug-Ins:

    AdobePDFViewer.plugin

    AdobePDFViewerNPAPI.plugin

    AmazonMP3DownloaderPlugin.plugin

    AmazonMP3DownloaderPlugin1017265.plugin

    CouponPrinter-FireFox_v2.plugin

    CouponPrinter-Safari.webplugin

    Flash Player.plugin

    Flip4Mac WMV Plugin.plugin

    Google Earth Web Plug-in.plugin

    JavaAppletPlugin.plugin

    Quartz Composer.webplugin

    QuickTime Plugin.plugin

    RealPlayer Plugin.plugin

    Silverlight.plugin

    flashplayer.xpt

    iPhotoPhotocast.plugin

    nsIQTScriptablePlugin.xpt

     

    /Library/Keyboard Layouts:

     

    /Library/LaunchAgents:

    KodakAiOBonjourAgent

    com.epson.epw.agent.plist

    com.kodak.BonjourAgent.plist

     

    /Library/LaunchDaemons:

    com.adobe.fpsaud.plist

     

    /Library/PreferencePanes:

    Flash Player.prefPane

    Flip4Mac WMV.prefPane

    Growl.prefPane

     

    /Library/PrivilegedHelperTools:

     

    /Library/QuickLook:

    GBQLGenerator.qlgenerator

    iBooksAuthor.qlgenerator

    iWork.qlgenerator

     

    /Library/QuickTime:

    AppleIntermediateCodec.component

    AppleMPEG2Codec.component

    Flip4Mac WMV Advanced.component

    Flip4Mac WMV Export.component

    Flip4Mac WMV Import.component

     

    /Library/ScriptingAdditions:

     

    /Library/Spotlight:

    GBSpotlightImporter.mdimporter

    Microsoft Office.mdimporter

    iBooksAuthor.mdimporter

    iWork.mdimporter

     

    /Library/StartupItems:

    WDBMService

     

    /etc/mach_init.d:

     

    /etc/mach_init_per_login_session.d:

     

    /etc/mach_init_per_user.d:

     

    Library/Address Book Plug-Ins:

    SkypeABDialer.bundle

    SkypeABSMS.bundle

     

    Library/Fonts:

    .DS_Store

    ADEXECUT.TTF

    ARCHITE1.TTF

    ARCHITE2.TTF

    ARMOUR__.TTF

    ARTISTE1.TTF

    ARTISTE2.TTF

    ASIAN___.TTF

    BADE____.TTF

    BASQN___.TTF

    BEACBB__.TTF

    BEACBN__.TTF

    BEACHB__.TTF

    BEACHCOB.TTF

    BEACHCOI.TTF

    BEACHCOR.TTF

    BEACHCOZ.TTF

    BEACHI__.TTF

    BEACHR__.TTF

    BEACHZ__.TTF

    BIMINR__.TTF

    BOWFIN__.TTF

    BRANBI__.TTF

    BRANB___.TTF

    BRANCBI_.TTF

    BRANCB__.TTF

    BRANCI__.TTF

    BRANCN__.TTF

    BRANI___.TTF

    BRANN___.TTF

    BROADB__.TTF

    BROADI__.TTF

    BROADR__.TTF

    BROADZ__.TTF

    BRUSHSTR.TTF

    BRUSN___.TTF

    BRUSSN__.TTF

    BUSSN___.TTF

    BUTTON__.TTF

    CARLAB__.TTF

    CARLAI__.TTF

    CARLAR__.TTF

    CARLAZ__.TTF

    CARLA___.TTF

    CATCBI__.TTF

    CATCB___.TTF

    CATCI___.TTF

    CATCN___.TTF

    CATCTBI_.TTF

    CATCTB__.TTF

    CATCTI__.TTF

    CATCTN__.TTF

    CHAZR___.TTF

    CHELSB__.TTF

    CHELSI__.TTF

    CHELSR__.TTF

    CHELSTHB.TTF

    CHELSTHI.TTF

    CHELSTHR.TTF

    CHELSTHZ.TTF

    CHELSWIB.TTF

    CHELSWII.TTF

    CHELSWIR.TTF

    CHELSWIZ.TTF

    CHELSZ__.TTF

    CHISEB__.TTF

    CHISEI__.TTF

    CHISER__.TTF

    CHISEZ__.TTF

    CHRISTA_.TTF

    CHRISTIE.TTF

    CKANG___.TTF

    CKBAB___.TTF

    CKBELLA_.TTF

    CKBLOCK_.TTF

    CKBLR___.TTF

    CKBUBBLE.TTF

    CKCAC___.TTF

    CKCALLIG.TTF

    CKCHM___.TTF

    CKCHUNKY.TTF

    CKCOLUMN.TTF

    CKCONSTI.TTF

    CKCURLY_.TTF

    CKCURSIV.TTF

    CKEXPEDI.TTF

    CKFILLIN.TTF

    CKFRANKE.TTF

    CKFREEST.TTF

    CKFREEZI.TTF

    CKFROSTI.TTF

    CKGRANDS.TTF

    CKGRAPEV.TTF

    CKGROOVY.TTF

    CKHANDPR.TTF

    CKHARVES.TTF

    CKJOURNA.TTF

    CKMONOGR.TTF

    CKMYSTER.TTF

    CKORNAME.TTF

    CKPENMAN.TTF

    CKPOPSIC.TTF

    CKPRINT_.TTF

    CKRUP___.TTF

    CKSCRIPT.TTF

    CKSHB___.TTF

    CKSIMPLI.TTF

    CKSIS___.TTF

    CKSNOWMA.TTF

    CKSNOW__.TTF

    CKSPG___.TTF

    CKSPRING.TTF

    CKSUC___.TTF

    CKSWD___.TTF

    CKTIES__.TTF

    CKTOGGLE.TTF

    CKTOOLS_.TTF

    CKTRELLI.TTF

    CKWAVEY_.TTF

    CKWEDDIN.TTF

    CKWIC___.TTF

    CONGOB__.TTF

    CONGOCOB.TTF

    CONGOCOI.TTF

    CONGOCOR.TTF

    CONGOCOZ.TTF

    CONGOEXB.TTF

    CONGOEXI.TTF

    CONGOEXR.TTF

    CONGOEXZ.TTF

    CONGOI__.TTF

    CONGOR__.TTF

    CONGOZ__.TTF

    CONTM___.TTF

    COOL____.TTF

    CUPII___.TTF

    CUPIN___.TTF

    CURLYQ__.TTF

    Ck4_0001.ttf

    Ck4_0002.ttf

    Ck4_0003.ttf

    Ck4_0004.ttf

    Ck4_0005.ttf

    Ck4_0006.ttf

    Ck4_0007.ttf

    Ck4_0008.ttf

    Ck4_0009.ttf

    Ck4_0010.ttf

    Ck4_0011.ttf

    Ck4_0012.ttf

    Ck4_0013.ttf

    Ck4_0014.ttf

    Ck4_0015.ttf

    Ck4_0016.ttf

    Ck4_0017.ttf

    Ckcelebration.ttf

    Ckpumpkin.ttf

    DANTBI__.TTF

    DANTB___.TTF

    DANTI___.TTF

    DANTN___.TTF

    DAVISI__.TTF

    DAVISR__.TTF

    DAVIS___.TTF

    DESIGNE1.TTF

    DESIGNE2.TTF

    DOCTOR__.TTF

    DRAGBI__.TTF

    DRAGB___.TTF

    DRAGI___.TTF

    DRAGN___.TTF

    ERICB___.TTF

    ERICI___.TTF

    ERICR___.TTF

    ERICZ___.TTF

    ERIC____.TTF

    EYEGLB__.TTF

    EYEGLEXB.TTF

    EYEGLEXI.TTF

    EYEGLEXR.TTF

    EYEGLEXZ.TTF

    EYEGLI__.TTF

    EYEGLR__.TTF

    EYEGLZ__.TTF

    FELTPEN_.TTF

    FLATBN__.TTF

    FOUNP___.TTF

    GASTN___.TTF

    GAWKY___.TTF

    GAZEBI__.TTF

    GAZEB___.TTF

    GAZEI___.TTF

    GAZEN___.TTF

    GIRLY___.TTF

    GRAFFITI.TTF

    HIGHS___.TTF

    HORNB___.TTF

    HORNCONB.TTF

    HORNCONI.TTF

    HORNCONR.TTF

    HORNCONZ.TTF

    HORNEXTB.TTF

    HORNEXTI.TTF

    HORNEXTR.TTF

    HORNEXTZ.TTF

    HORNI___.TTF

    HORNR___.TTF

    HORNZ___.TTF

    INDYI___.TTF

    INDYR___.TTF

    INFORMAL.TTF

    INFROMAN.TTF

    JAPAB___.TTF

    KAEMPF__.TTF

    KEDZIE__.TTF

    KELLY___.TTF

    KELTBI__.TTF

    KELTB___.TTF

    KELTI___.TTF

    KELT____.TTF

    KEYPORT_.TTF

    KIEVB___.TTF

    KIEVI___.TTF

    KIEVR___.TTF

    KIEVZ___.TTF

    KOSHB___.TTF

    KOSHI___.TTF

    KOSHR___.TTF

    KOSHZ___.TTF

    LAWYER__.TTF

    LEFTY___.TTF

    LEMOND__.TTF

    LEO-BI__.TTF

    LEO-BOLD.TTF

    LEO-I___.TTF

    LEO-N___.TTF

    LINDY___.TTF

    LOUD____.TTF

    LUCIBI__.TTF

    LUCIB___.TTF

    LUCII___.TTF

    LUCIN___.TTF

    LYNDAB__.TTF

    LYNDACOB.TTF

    LYNDACOI.TTF

    LYNDACOR.TTF

    LYNDACOZ.TTF

    LYNDAEXB.TTF

    LYNDAEXI.TTF

    LYNDAEXR.TTF

    LYNDAEXZ.TTF

    LYNDAI__.TTF

    LYNDAR__.TTF

    LYNDAZ__.TTF

    MENACE__.TTF

    MLSAA.TTF

    MLSAB.TTF

    MLSAC.TTF

    MLSAD.TTF

    MLSAK.TTF

    MLSAV.TTF

    MLSAW.TTF

    MLSAX.TTF

    MLSAY.TTF

    MLSBM.TTF

    MLSBN.TTF

    MLSBO.TTF

    MLSBP.TTF

    MLSBQ.TTF

    MLSBR.TTF

    MLSBW.TTF

    MLSBX.TTF

    MLSBY.TTF

    MLSBZ.TTF

    MLSCF.TTF

    MLSCG.TTF

    MLSCH.TTF

    MLSCI.TTF

    MLSDA.TTF

    MLSDB.TTF

    MLSDC.TTF

    MLSDD.TTF

    MLSDE.TTF

    MLSDF.TTF

    MLSDG.TTF

    MLSDH.TTF

    MLSEM.TTF

    MLSEN.TTF

    MLSEO.TTF

    MLSEP.TTF

    MLSEQ.TTF

    MLSER.TTF

    MLSES.TTF

    MLSET.TTF

    MLSEU.TTF

    MLSEV.TTF

    MLSEW.TTF

    MLSEX.TTF

    MLSGJ.TTF

    MLSGL.TTF

    MLSGT.TTF

    MLSHI.TTF

    MLSHK.TTF

    MLSHV.TTF

    MLSHW.TTF

    MLSHX.TTF

    MLSHY.TTF

    MLSIG.TTF

    MLSII.TTF

    MLSIK.TTF

    MLSIV.TTF

    MLSIX.TTF

    MLSIY.TTF

    MLSIZ.TTF

    MLSJA.TTF

    MLSJC.TTF

    MLSJL.TTF

    MLSJQ.TTF

    NIAGARA_.TTF

    NIAGENG.TTF

    NIAGSOL.TTF

    PAPERCLI.TTF

    RACEBI__.TTF

    RACEB___.TTF

    RACEI___.TTF

    RACEN___.TTF

    ROCKR___.TTF

    ROMANTIC.TTF

    ROOMBI__.TTF

    ROOMB___.TTF

    ROOMCBI_.TTF

    ROOMCB__.TTF

    ROOMCI__.TTF

    ROOMCN__.TTF

    ROOMEBI_.TTF

    ROOMEB__.TTF

    ROOMEI__.TTF

    ROOMEN__.TTF

    ROOMI___.TTF

    ROOMN___.TTF

    RORYBI__.TTF

    RORYB___.TTF

    RORYI___.TTF

    RORYN___.TTF

    SCROBI__.TTF

    SCROB___.TTF

    SCROI___.TTF

    SCRON___.TTF

    SEDONA__.TTF

    SHIPPER_.TTF

    SIMKINS_.TTF

    SIMPBI__.TTF

    SIMPB___.TTF

    SIMPI___.TTF

    SIMPLE__.TTF

    SIMPN___.TTF

    SONNI___.TTF

    SPACEY__.TTF

    SPARKY__.TTF

    STJOHN__.TTF

    STUBBS__.TTF

    SURFBI__.TTF

    SURFB___.TTF

    SURFI___.TTF

    SURFN___.TTF

    SUSANNE_.TTF

    SWING___.TTF

    TANGCN__.TTF

    TANGOB__.TTF

    TANGOI__.TTF

    TANGOR__.TTF

    TANGOZ__.TTF

    TASHA___.TTF

    TEACHER_.TTF

    TEB_____.TTF

    TECHNBI_.TTF

    TECHNB__.TTF

    TECHNI__.TTF

    TECHNN__.TTF

    TEENG1__.TTF

    TEENG2__.TTF

    TEENG3__.TTF

    THAD____.TTF

    TOMAS___.TTF

    TOMO____.TTF

    TOPPER__.TTF

    TT0209M_.TTF

    TWENTY__.TTF

    ULSTER__.TTF

    UMPQUE__.TTF

    VAMPIRE_.TTF

    VANDUYN_.TTF

    VANESSA_.TTF

    VAN_____.TTF

    VESTRA__.TTF

    VICKI___.TTF

    WACKY___.TTF

    WADDLE__.TTF

    WENDY___.TTF

    WOLF____.TTF

    WOOSTER_.TTF

    WUNDERA_.TTF

    ZELDA___.TTF

    ZELDI___.TTF

    alme60.ttf

    anti60.ttf

    antib60.ttf

    antibi60.ttf

    antibx60.ttf

    antii60.ttf

    antix60.ttf

    baof60.ttf

    bens60.ttf

    bensb60.ttf

    bensi60.ttf

    boas.ttf

    boni60.ttf

    ckbeachc.ttf

    ckbigboy.ttf

    ckblockh.ttf

    ckbroadp.ttf

    ckbutter.ttf

    ckcamp__.ttf

    ckcandle.ttf

    ckcatdog.ttf

    ckeasygo.ttf

    ckfanclb.ttf

    ckfantas.ttf

    ckfishbn.ttf

    ckfishpl.ttf

    ckfootno.ttf

    ckfreedo.ttf

    ckgamnte.ttf

    ckgifts_.ttf

    ckhapcam.ttf

    ckhuntin.ttf

    ckkiddo_.ttf

    cklonglk.ttf

    ckmanprn.ttf

    ckmuddy_.ttf

    ckofroad.ttf

    ckpaintb.ttf

    ckpillow.ttf

    ckplaybl.ttf

    ckquicst.ttf

    ckquirky.ttf

    ckransom.ttf

    ckrugged.ttf

    ckslime_.ttf

    cksmokey.ttf

    cksmrock.ttf

    ckspbase.ttf

    ckspbask.ttf

    ckspbowl.ttf

    ckspfoot.ttf

    cksphock.ttf

    ckspplan.ttf

    ckspsocc.ttf

    cksptenn.ttf

    ckspvoll.ttf

    ckstalk_.ttf

    ckstoryb.ttf

    cktags__.ttf

    cktimele.ttf

    cktkhike.ttf

    ckvogue_.ttf

    ckwrangl.ttf

    ckwreath.ttf

    georgia.ttf

    georgiab.ttf

    georgiai.ttf

    georgiaz.ttf

    istr60.ttf

    istrb60.ttf

    japa.ttf

    kale60.ttf

    lati.ttf

    pizzs60.ttf

     

    Library/Input Methods:

    .localized

     

    Library/Internet Plug-Ins:

    .DS_Store

    Move-Media-Player.plugin

     

    Library/Keyboard Layouts:

     

    Library/LaunchAgents:

    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist

    com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist

    com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.AF826B6B-9114-43FA-BE85-D8F 7D580611F.plist

    com.apple.CSConfigDotMacCert-@me.com-SharedServices.Agent.plist

    com.google.keystone.agent.plist

    com.kodak.KODAK AiO Firmware Updater.plist

    com.kodak.KODAK AiO Software Updater.plist

     

    Library/PreferencePanes:

    iTunesHelper, GrowlMenu, GrowlHelperApp, GrowlHelperApp, Firefox, Safari, Stickies, AdobeResourceSynchronizer, Dropbox, Google Chrome

  • Linc Davis Level 10 Level 10 (172,855 points)

    Back up all data.

     

    From the menu bar, select

      

    System Preferences Network

      

    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, make a note of them and then deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test. The result may be that you can't connect to any web server. Restore the previous settings if that happens.

  • nancy 12 Level 1 Level 1 (0 points)

    The only thing checked on Proxies was Use Passive FTP Mode. Testing didn't allow Safari or Chrome to load pages.

  • Linc Davis Level 10 Level 10 (172,855 points)

    Is the problem intermittent, or do you have it all the time? Are all web pages affected?

  • nancy 12 Level 1 Level 1 (0 points)

    The problem disappeared after the diagnostic testing in safe mode, and the Safari and Chrome worked fine for several hours. Then the pages quit loading again. The only thing that shows up on either browser is the URL. The pages themselves won't load.

Previous 1 2 3 4 Next