can't send mail with Mail.app, OS 10.5.8, and new verizon fios

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Level 5

5,242 points

can't send mail with Mail.app, OS 10.5.8, and new verizon fios

We just made the switch to Verizon.

Setting up Mail.app with my relatively new MacBook Pro (and 10.8.4) was very smooth.

Not so with my wife's old PowerBook G4 running 10.5.8, which she inherited from my daughter.

It seems to set up fine, using the same settings for the servers as on the MBP (it has to be done manually), but it is unable to send mail (via the verizon smtp server). The Connection Doctor thing does not have any trouble finding the servers and connecting.

I get the "The sender address xxx@verizon.net was rejected by the server smtp.verizon.net." message.

These settings work when sending email from this verizon account from her iphone, or from my MBP.

I successfully set up my .me email account on the G4 and that was able to send mail.

Couldn't find anything online to shed light on this. Any help would be appreciated. Thanks

Posted on Aug 21, 2013 7:46 PM

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Answer 1

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BDAqua

Level 10

239,495 points

Aug 22, 2013 10:53 AM in response to arthur

The Password rejection can confuse people since it's a catch all meaning...

This Password, Username, Authentication method... is not recognized on this Port to this Server.

If WebMail works in a browser, it's not Name or Password, but one of the other ones.

Or Keychain has more than 2 entries for that account one incoming, one outgoing.

The receiving email ports are:

IMAP is port 143

IMAP-SSL is port 993

POP is port 110

POP-SSL is port 995

Outgoing ports are...

SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

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