Q: iTunes can not run because some of its required files are missing please reinstall I

Every time that I try to use the updated version of iTunes it crashes on me every time. The program installs completely then just as it closes the screen I get the error message across the screen. If someone could please help me out with this issue.

iTunes 11.0.5 for Windows XP

iPhone 4S, Windows XP

Posted on Aug 21, 2013 9:06 PM

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Q: iTunes can not run because some of its required files are missing please reinstall I

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by matt00,

matt00 Aug 24, 2013 7:26 AM in response to jrdeac
Level 5 (4,015 points)

Aug 24, 2013 7:26 AM in response to jrdeac

Hey jrdeac,

That sounds frustrating! Let's do a full uninstall of iTunes and all related components, then reinstall. The following article explains how to do so for your operating system:

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925

Note: It is important to remove all of the listed software, in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.

If the issue persists after completely removing, and reinstalling, please see the following article:

iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421

Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926

Thanks,

Matt M.
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