Q: I opened up my iTunes and all my music and playlists were gone, except those that I had downloaded directly from the iTunes store. Why did this happen and how can I get them back?

I opened up my iTunes and all my music and playlists were gone, except those that I had downloaded directly from the iTunes store. Why did this happen and how can I get them back?

iPod nano, Windows Vista

Posted on Aug 22, 2013 1:48 AM

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Q: I opened up my iTunes and all my music and playlists were gone, except those that I had downloaded directly from the iTunes store. ... more

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by braden85,

braden85 Aug 24, 2013 8:15 AM in response to NeedsHisMusicBack
Community Specialists

Aug 24, 2013 8:15 AM in response to NeedsHisMusicBack

Hi NeedsHisMusicBack!

I have a couple of articles here that should be able to help you find any lost media that you are missing:

iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408

If this happened in conjunction with an iTunes update, then you will want to reference this article:

No content shows up in iTunes after updating
http://support.apple.com/kb/TS1967

Thanks for using the Apple Support Communities!

Cheers,
Braden
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Q: I opened up my iTunes and all my music and playlists were gone, except those that I had downloaded directly from the iTunes store. Why did this happen and how can I get them back?

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by braden85,

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