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BUSUU - again again buying in-app purchase

Hello,


  • I am buyed and install busuu A1,A2,B1,B2,English Travel.. all of level. I was paid 24,95$. And than I uninstall Busuu app. Than again install Busuu app and I wish install in-app levels.


  • So I install Full Course for install one time and fast. (I think, A1,A2,B1,B2,English Travel=Full Course) But I am paying again. I am paying 16.99$ !! For What?
  • Why pay again? please help

User uploaded file

https://itunes.apple.com/app/ingilizceyi-busuu-ile-ogrenin!/id379968583?mt=8 busuu app link

iPad (3rd gen) Wi-Fi, iOS 6.0.1

Posted on Aug 22, 2013 5:24 AM

Reply
1 reply

Aug 22, 2013 5:35 AM in response to polat.abdulkadir

Whether you can re-download in-app purchases depends upon what type of IAP it is - http://support.apple.com/kb/HT4009 :


If you lose your In-App Purchases because apps were accidentally deleted, or if you had to restore your device without a backup, you may be able to download some of your in app purchases again for free. Not all In-App Purchases are eligible for free download again.

  • Replenishable In-App Purchases and subscriptions cannot be downloaded again for free, and must be repurchased. Examples include but are not limited to: extra ammo, additional health, extra experience points, or other one-time services.
  • Non-replenishable In-App Purchases and auto-renewing subscriptions can be downloaded again for free. Examples include: bonus game levels, a map/city guide, a daily news subscription, or other recurring services.
  • To download an In-App Purchase again, you must download it from within the installed app using the same iTunes Store account name for the original In-App Purchase.


If the app says that you should be able to re-download them for free and you are being charged then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

BUSUU - again again buying in-app purchase

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