TS1411: Your Mac won't start up in Mac OS X (Mac OS X 10.3.9 or earlier)

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Txtrigirl

Q: Dropped MacBook Pro now it won't start

My daughter dropped my MacBook Pro yesterday.

Now when I turn it on I only get a gray screen.

MacBook Pro, Only gray screen when turned on

Posted on Aug 24, 2013 9:05 AM

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Q: Dropped MacBook Pro now it won't start

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  • by a brody,

    a brody a brody Aug 24, 2013 9:04 AM in response to Txtrigirl
    Level 9 (66,876 points)
    Classic Mac OS
    Aug 24, 2013 9:04 AM in response to Txtrigirl

    MacBook Pros don't run 10.3.   If you have rental/homeowner insurance, or insurance through the credit card that purchased it, you may want to find out what affect making a claim would do to your insurance before submitting a claim given what has happened.  Sometimes you can restore without too much cost, but all depends on the status of any backup you have, and how hard it fell.  But know your options before you pursue further.