HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
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Helpful answers
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Aug 22, 2013 7:53 AM in response to Krissshby Sodaboy1978,check the mute switch if its flipped down with red line that would be why. If not reset all settings it will not delete anything off your phone. that doesn't work back up and restore as new phone. still doesn't work contact apple.
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Oct 29, 2013 9:01 AM in response to Krissshby sdsdlove,im haveing the same problem with my phone it goes off and on and i checked the mute switch the alarms work and ringer worker just not my sound for the apps so is anyone else having this issue and stuff and try locking it for a fewminutes that brings my sound back usually but what happens when that quit working how do i permanitly fix this problem also siri quit working on my phone and its less then a month old any help would be appreciated
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Oct 29, 2013 9:02 AM in response to Krissshby Clyde77,check mute. then
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde
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Mar 12, 2014 5:28 PM in response to Krissshby Lixscorpion,I have the same problem. I fixed it just by cleaning the charger plug. Remove tiny fibers using toothpick and voila sound is back!
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May 1, 2014 1:08 PM in response to Lixscorpionby Farrellina,Thanks Lixscorpion,
I unplugged my charger & the sound worked - for 30secs - unfortunately that was all I got and it went away again - no wait, it's back again for now... Aaaaaahhh, it's so frustrating :(