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no picture in start up

Imac starts up normally except blank screen remains...

iMac, Mac OS X (10.7.5)

Posted on Aug 22, 2013 9:40 AM

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1 reply

Aug 24, 2013 10:25 AM in response to JD421980

Hello JD421980,


I would be concerned too if my computer screen remained blank after starting up. I found a couple of articles that might help with this.


If the screen is a blank gray screen, I recommend following the steps in this article:


Mac OS X: Gray screen appears during startup

http://support.apple.com/kb/TS2570


If the screen is a blank black screen, I recommend following the steps in the section titled "No video or no signal, image distortion, "snow," or flickering" in this article:


Apple computers: Troubleshooting issues with video on internal or external displays

http://support.apple.com/kb/ht1573


Thank you for using Apple Support Communities.


Best,

Sheila M.

no picture in start up

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