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554 5.7.0 Message Size Violation

I'm trying to send an email with a 4.7MB attachment (zip file, with a single file within) which is getting bounced by iCloud.com (554 5.7.0 Message Size Violation).


Looking at the limits, I should be able to send/receive email with attachments up to 20MB? Why is this email being bounced because of its size?


Any help would be greatly appreciated.


Cheers

iCloud.com Email Account

Posted on Aug 22, 2013 9:25 AM

Reply
8 replies

Aug 22, 2013 9:57 AM in response to SimonKidd24

From our helpful member, Carolyn Samit...


From your Safari menu bar click Safari / Empty Cache.


Quit then relaunch Safari, login to iCloud.com.


See if you can open an attachment.


If that didn't help, go to Safari / Preferences then select the General tab.


At the bottom of that pane select: Open "safe" files after downloadiing


Quit then relaunch Safari. Try again.

554 5.7.0 Message Size Violation

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