HT1212: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Learn about Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Close
Q: itunes isnt opening to restore my iphone
-
Aug 24, 2013 10:32 AMby matt00,Hey Divinee,
I understand that you are having issues launching iTunes to restore your iPhone 4. The following articles may help to resolve your issue, based on your operating system:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Additionally, you may want to refer to this article regarding your iPhone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Thanks,
Matt M.
