my iphone is locked
iPhone 4, iOS 4
Posted on Aug 22, 2013 9:52 AM
Q: itunes isnt opening to restore my iphone
Hey Divinee,
I understand that you are having issues launching iTunes to restore your iPhone 4. The following articles may help to resolve your issue, based on your operating system:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Additionally, you may want to refer to this article regarding your iPhone:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Thanks,
Matt M.