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forgot the password, when i turn on my iphone 4s it shows i tune symbol. I plugged into the computer, but now what do i do

My grandson forgot his [assword to his iphone 4s.The I tune symbol shows up. I have plugged it into the computer and went to the I tune store but now what

iPhone 4S

Posted on Aug 22, 2013 4:44 PM

Reply
2 replies

Aug 22, 2013 5:01 PM in response to debbie2460

You have to download iTunes into your computer. It would take a few minutes to install iTunes into your computer.


Thereafter, iTunes would detect your iPhone in recovery mode. Proceed to recover. Any error message, a pop-up window would direct you to a diagnostic site in Apple. Follow the procedures given and re-do the recovery of your iPhone. Sometimes you need to reboot your computer in order to get a successful recovery.


Good luck 🙂

forgot the password, when i turn on my iphone 4s it shows i tune symbol. I plugged into the computer, but now what do i do

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