iTunes says iPhone backup is corrupted, but I can't locate corrupt backup to delete it.

I didn't have any backups listed in my Preferences > Devices. So I went to ~/Library/Application Support/MobileSync and noticed that all that was in there was an alias to 'Backups' rather than a Backup folder.

I'd recently relocated my iTunes library, so I assume this was a vestige of that...?

Anyway, I deleted that alias and attempted a fresh backup again from within iTunes. This time, the backup succeeded!

My guess is that iTunes successfully found the 'Backup' item in MobileSync, but since the alias pointed to nothing, it failed with the above error.

Cheers

especially because u would have erased all her boyfriends haha I couldn't think of the boy word for mistress's haha but on a serious not this is complete and udder bull crap, can I just pack up my computer and take it in to optus cause I'm flat out using the mouse as its not attracted to cheese and u know what they say, no mouse makes my disk floppy...!! seriously but help me.... would have been easier to just simply become a computer engineer, damit....

does anyone live on the sunshine coast Queensland....?? I'm happy to disassemble my computer screen and mouse if I can catch it and bring it to whoever knows what computer means if they can restore my phone....?? I have an iPhone 6s 128GB its silver, I'm with optus, the computer I'm on is ASUS intel Pentium with a dell screen I know its windows, but every time I open it things fly out haha nah its a fairly recent windows version no older then 2015 version what ever that was cheers if anyone can help, please do.... zero 4 double zero double 1 four double 7 one thanks....

In my case, I did delete all backups from iTunes, but that didn't solve the problem. Navigating to the actual folder in Windows (Library>ApplicationSupport>MobileSync>Backup) revealed a backup file there that didn't appear in iTunes. I deleted that file in Windows reinitiated a backup, and it worked.

Do you have the latest iTunes 11.0.5?

Try this

http://support.apple.com/kb/TS2529

You are welcome.

thank you very much this post resolved my problem thx thx thx

why not deleted it directly within iTunes? preferences>devices>backups

seems easier - does it work? txs

Thank you glxtokyo that solved my problem. I just deleted my back up and retried and it work!!! Im just glad it worked the second time I tried it.

😁

where do i find Library>ApplicationSupport>MobileSync>Backup at? I have the same error message and I could really use some assistance.

Thanks in advance!