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I just purchased a used iphone, synced with my computer and ipod, and now it does not allow me to make purchases form itunes store. It requires answers to security questions, and I don’t remember them. How do I reset the answers? I have not set up the res

I just purchased a used iphone, synced with itunes on my computer and ipod, and now it does not allow me to make purchases form itunes store. It requires answers to security questions, and I don’t remember them. How do I reset the answers? I have not set up the rescue email.

Posted on Aug 22, 2013 7:53 PM

Reply
1 reply

Aug 25, 2013 7:21 AM in response to sk5414

Hi sk5414,


Welcome to the Support Communities!


The article below should help you reset your Apple ID security questions:


Rescue email address and how to reset Apple ID security questions

http://support.apple.com/kb/HT5312


The links below will provide additional information about your Apple ID and iTunes Store account:


Frequently asked questions about Apple ID

http://support.apple.com/kb/HT5622


iTunes Store: Changing account information

http://support.apple.com/kb/HT1918


Cheers,


- Judy

I just purchased a used iphone, synced with my computer and ipod, and now it does not allow me to make purchases form itunes store. It requires answers to security questions, and I don’t remember them. How do I reset the answers? I have not set up the res

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