HT5624: Apple ID: Changing your passwordLearn about Apple ID: Changing your password
Currently Being ModeratedAug 22, 2013 10:31 PM (in response to heala)
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
An alternative to using the security questions is to use 2-step verification: