Previous 1 2 Next 21 Replies Latest reply: Sep 29, 2013 9:16 AM by LexSchellings
sfthomas Level 1 Level 1 (5 points)

OK so my MacBook is ancient but the battery has been fine up until yesterday. I've looked after it carefully and although it's been through many cycles (it's not installed right now and I can't remember exactly how many) it's still at 91% and was giving 3 or 4 hours of use. Yesterday it suddenly swelled up and I've decided not to use it as the MacBook won't sit flat with it installed. Does anyone know if the time limit for free replacement of these obviously defective batteries has expired? My guess is yes, given that the laptop is 6 years old, but I have also heard that there is no time limit for this particaulr issue. Anyone out there know if I can try for a free replacement? (I'm in the UK btw -- not too far from a store).


MacBook, Mac OS X (10.6.8), C2D 2.16GHz, 2Gb, 120Gb
  • a brody Level 9 Level 9 (64,210 points)

    Hard to say.  Really depends on the store, and their knowledge of the situation.  If you can bring documentation of the situation it can help, but not necessarily.  

  • iheartapple1970 Level 3 Level 3 (670 points)

    this is expected behavior for the batteries they are designed to swell to lessen the chance of the battery exploding inside the mac.

     

    it means you need a new one. take to apple store or service provider to have them replace it for you.

  • sfthomas Level 1 Level 1 (5 points)

    Thx. I might try at my local Apple Store, but I'm not optimisitic.

  • hexonxonx Level 4 Level 4 (2,455 points)

    I have had this happen on both of my Macbooks, 2008 black MacBook and a 2010 white MacBook. On the 2010, the trackpad actually broke through the case breaking two pieces of the case where tabs held the trackpad below the surface.

  • sfthomas Level 1 Level 1 (5 points)

    Sorry to hear about your experiences with this problem. Did Apple replace the batteries in these cases, and did they repair or replace the broken MacBook?

  • mumsile Level 1 Level 1 (0 points)

    hi

    I have a 2007 macbook. a couple of years ago the battery started swelling up. This seems quite a common problem - from checking on various forums. I have removed it and am only using the mains now which is a pain.

    I have recently paid to have my fan replaced (it was making a terrible noise and the computer was heating up). so now it's great, only i dont feel like shedding another £100 for a new original battery...

    I'm sure apple are aware of the problem and have been keeping shtum about it...i doubt they will replace it free of charge.?

    wonder if i should get a new battery on ebay or amazon?

    any advice?

  • hexonxonx Level 4 Level 4 (2,455 points)

    I haven't taken them to Apple. As far as the black MacBook, I'll just get a new battery eventually.

     

    Not sure that I will do anything with the white one. I use it on closed lid mode just to watch my iTunes purchases on so I really don't care what it looks like. I bouught it used with cracks around the lid hinge so looks were not important.

     

    I plan to eventually, very soon get a Mac Mini and not use the white MacBook again.

  • sfthomas Level 1 Level 1 (5 points)

    If I have to buy a new battery I shall buy a third-party one (approx. £25.00 on ebay) rather than a genuine Apple one. I don't have to run on the battery for long periods very often so battery duration isn't really a big issue. As you say it's a pain not having a battery, mainly because when I want to move the laptop from one room to another and have to shut it down.

     

    The fact that this is common is disappionting -- I know of no other manufacturer that suffers from this. Also I have a 13-year-old PowerBook G4 and although the battery no longer holds much of a charge it hasn't deformed in any way and stil works for about 15 minutes.

     

    Still not sure whether to bother trying for a replacement at an Apple Store or not. We'll see.

  • sfthomas Level 1 Level 1 (5 points)

    Yeah I'm thinkng I may get a Mini next time as I no longer need the portability of a laptop quite as much as I used to. I'd stil prefer a MacBook but they're so **** expensive.

  • LexSchellings Level 5 Level 5 (6,485 points)

    Easy to change these batteries, in stock with Apple.

  • hexonxonx Level 4 Level 4 (2,455 points)

    They are in stock at $129. I too like someone else posted above, will be buying a cheap one from Amazon. I no longer need the portability of a laptop so the only reason I want a new battery in here is for the occasional time when I accidentally pull on the cord and it unplugs. A cheap $20 battery will work for this and the one I have in mind has gotten 87 good reviews. It fills the need for the purpose it was intended for most.

  • sfthomas Level 1 Level 1 (5 points)

    $20 is a good price. Where are these available? Thanks.

  • mumsile Level 1 Level 1 (0 points)

    Well i have ordered an 'equivalant' battery on Amazon for about £22 and it arrived in the post already swallen!

    I have been reimbursed very quickly based on the photos i sent without even having to send the faulty battery back.

    I have since read on various forums that a lot of these cheap batteries are dodgy, some don't work at all. They obviously all come from china or there about.

    I am now worried about the damage one of these might cause to my good old macbook...

    so for now it's mains for me...and yes a real pain when needs moving etc.

    I think pressure needs to be applied on apple to reduce drastically the price of the original batteris!!

  • hexonxonx Level 4 Level 4 (2,455 points)

    If you read the reviews for the replacement $129 battery on Apples website, you will see that some people have had the new battery swell up as well.

     

    There is a video on YouTube that shows how to take apart the battery and to carefully cut through the swollen battery packs to release the built up gas. Many people had luck with it, I didn't. I figured I didn't have anything to lose by trying because the battery was already useless. You have to do this either outside or in a WELL ventilated room because there is a lot of gas in those packs and it smells very toxic.

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