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My laptop crash before fully downloading a movie.

The last 5 minutes I have picture but no audio. To correct this do I delete the movie of my laptop and redownload?

Windows 8

Posted on Aug 23, 2013 5:50 AM

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1 reply

Aug 25, 2013 9:25 AM in response to edwardfromnzl

Hi edwardfromnzl,

Welcome to the Support Communities!


The links below will show you how to resume the download or redownload your purchase if necessary.


iTunes: How to resume interrupted iTunes Store downloads

http://support.apple.com/kb/HT1725?viewlocale=en_US



Downloading past purchases from the App Store, iBookstore, and iTunes Store

http://support.apple.com/kb/HT2519


I hope this information helps ....

Have a great day!



- Judy

My laptop crash before fully downloading a movie.

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