1 Reply Latest reply: Aug 23, 2013 8:39 AM by Linc Davis
rmscali2010 Level 1 Level 1 (0 points)

So, we set up our wireless router for the wireless internet, and I can connect fine. But when I close my laptop, and open it, it doesn't stay connected to the internet, and once I try and connect, it automatically says "A connection time error occured" (or something like that). I want to know if there is ANY way for it to stay connected. To connect it I have to go into network Diagnostics every time. Its a bit of a hassle and just want to know if it can be avoided.

 

PLEASE HELP. Thanks!


MacBook Air, OS X Mountain Lion (10.8.4), Internet trouble
  • 1. Re: Everytime i close my laptop, I have to reconnect it to the internet, why can't it stay connected?
    Linc Davis Level 10 Level 10 (117,870 points)

    Test after taking each of the following steps. Back up all data before making any changes.

    1. Make sure the network is on the preferred list by following these instructions.

    2. Follow the instructions in this support article under the heading "Symptom: The network connection drops unexpectedly."

    3. Make a note of all your settings for Wi-Fi in the Network preference pane, then delete the connection from the connection list and recreate it with the same settings. You do this by clicking the plus-sign icon below the connection list, and selecting Wi-Fi as the interface in the sheet that opens. Select Join other network from the Network Name menu, then select your network. Enter the password when prompted and save it in the keychain.

    4. Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.

    5. In some cases, the problem has been resolved by repairing permissions on the startup volume.

    6. Reinstall OS X.