Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There is a problem with both iphones registered to me (my childrens) they cannot access (buy)songs or apps - we have tried to by answering security questions but will not allow me to reset

Neither our my kids iphones will allow them to purchse music or apps...it takes them to security questions which we tried to anwser but keep coming up wrong...will not allow me to reset them - help

iPhone 4S

Posted on Aug 23, 2013 6:48 AM

Reply
1 reply

There is a problem with both iphones registered to me (my childrens) they cannot access (buy)songs or apps - we have tried to by answering security questions but will not allow me to reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.