Mail 5.3 can't send mail on smtp.live.com

Help me!!!! I haven't been able to send mail for ages now on my macbook air - nothing has changed, no updates etc as far as I can remember and no one else seems to be having my problem from what I can see in the discussions. The message stays in my outbox then times out and says:


"Cannot send message using the server smtp.live.com -email address-

Connections to the server “smtp.live.com” on the default ports timed out.


Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."


I can receieve mail and I can send messages from my iphone. My internet connection is fine and I'd really rather not pay £35 to fix it - it shouldn't break in the first place! I'm pretty much computer illiterate but I have followed things that have worked for other users such as turning SSL (?!) on/off; changing port numbers, using the connection doctor - Hotmail POP shows green light, SMTP continues to search/load. Nothing else in smtp list.


PLEASE HELP BEFORE I KILL LAPTOP!!!

MacBook Air, Mac OS X (10.7.5)

Posted on Aug 23, 2013 7:46 AM

Reply
18 replies

Aug 23, 2013 7:50 AM in response to Khodg

Here are the correct settings for Windows Live and Hotmail.


Verify that yours are correct, omit nothing.


POP (incoming) server: pop3.live.com

POP port: 995

POP SSL required: yes

POP user name: your complete Windows Live Hotmail address (including "@hotmail.com", "@live.com", etc.)

POP password: your Windows Live Hotmail password


SMTP (outgoing) server: smtp.live.com

SMTP port: 25 (If you run into problems sending mail, try "587" for the SMTP port instead)

SMTP SSL required: yes

SMTP authentication: yes

SMTP user name: your full Windows Live Hotmail email address

SMTP password: your Windows Live Hotmail password

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Mail 5.3 can't send mail on smtp.live.com

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