2 Replies Latest reply: Mar 12, 2014 8:15 PM by Joey5518
marcusfromvs Level 1 Level 1

airport utility does not see my time machine

 

please help?

Solved by Lexiepex on Aug 23, 2013 9:44 AM Solved

Reset the Time Capsule:

take out the power cord form the mains outlet, wait ten secs, put it in and let it restart until the led light is green, if it is not recognised immediately, switch WiFi off and then on again in your computer.

  • Lexiepex Level 6 Level 6
    expertise.macosx
    Mac OS X

    Reset the Time Capsule:

    take out the power cord form the mains outlet, wait ten secs, put it in and let it restart until the led light is green, if it is not recognised immediately, switch WiFi off and then on again in your computer.

  • Joey5518 Level 1 Level 1

    Once a week Utility cannot see time capsule, Spent hours on phone with Apple - have only a few weeks left. They bumbed me up to a more senior analylist but he found nothing. Only solution is to unplug capsule and plug in again or go through hours of changing settings. They even gave me a new capsule. Clearly a software bug. Had enough calling Apple. Hope they find the bug!!!