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I have installed itunes match and its wiped the contents of my ipod touch that wasn't purchased via my itunes account...how do I get it back???

Help please I installed itunes match and once it had dowloaded and we activated the itnes match on pout devices...I had a screen come up on the ipod touch with a cloud and a bar showing progress....we stupidly thought it was transferring the content to the cloud but its wiped the lot....about 500 cds and loads of podcasts....can I get it back??

Posted on Aug 23, 2013 10:28 AM

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3 replies

Aug 23, 2013 10:40 AM in response to lottfamily

  • When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.
  • Syncing music with iTunes will be disabled while iTunes Match is enabled on your iOS device.

iTunes Match on iPhone, iPad, or iPod touch

If not on your computer then you will have to get that media from where you optained it the first time.


Seems like you did not look at this to upload the media to the cloud.

iTunes Store: Subscribing to iTunes Match

Aug 23, 2013 11:16 AM in response to lottfamily

- If they are not in iTunes match in the Cloud or on your computer then they are likely gon.

- Just what did you do? You have to turn on/subscribe to Match on your computer and then it will "match" the music in your iTunes library and uploasd any that are not in the Apple's iCloud library

- As Apple stated,

When enabling iTunes Match on your iOS device, the music library on your iOS device will be deleted and then replaced with your music in iCloud.

If further questions I would post in the Match forum

https://discussions.apple.com/community/itunes/itunes_match

I have installed itunes match and its wiped the contents of my ipod touch that wasn't purchased via my itunes account...how do I get it back???

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