I have been talking to itunes. They gave me this case #28506912 and directed me to you.
This is not "you "
This is a user to user forum with no relevant Apple presence
You will have to look elsewhere
No one here is a representative or employee of Apple. We are all users like yourself. If you have a hardware problem you must contact Apple directly.
If you have a technical question regarding your iPad you can ask it here and perhaps one of us might be able to help you.
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