My iphone 5 has a black screen.

I assume you tried charging the phone with the AC adaptor for at least 30 minutes, with no response. Right?

If you did, you need to reset the phone (no data loss): Press both home and power buttons for up to 1 minute, releasing when the Apple logo appears.

However if your power button is "kinda broken", you won't be able to reset, and you only option is replacement or repair.

i did have the same thing on my phone and when i press the two buttons did it worked. 🙂 / got ios 7.0.3

Hi I had the same issue and this solution worked for me. thank you very much🙂

I am having a similar problem, but rebooting (on a full battery charge, with power and home button pushed simultaneously) is not working. I just got this phone yesterday!! Help!

dsc0103 --

I am in the same exact boat. I hadn't even had the phone for 18 hours when my screen went black. Holding down the on/off & home button (reset/restore) didn't do anything for me, as I still can't see anything.

I called support while looking around on the forum, and it looks like I have to waste another 1.5 hours in the car going to the nearest apple store, wasting the gas and hoping my 16 month old son cooperates seeing as how we leave for out of town tomorrow, and where we are going isn't even close to cool enough for an Apple Store nearby.

SUCH A WASTE OF TIME.

-- Unhappy iPhone 5 owner

I did discover my problem! I had somehow accidently turned on Voice Activation and the "Screen Curtain" which hides the screen was what made the screen black. I pressed the "home" button three quick times and that took care of it!

this worked for me 😀

Super Thanks! Your suggestion worked on mine. 🙂

Time saver from having to go in! Thank you.

Do you know why it does this?

Hey guys. Even i have the same problem. my iphone 5 did the same thing 2 weeks ago, and some how it turned on after 4 frustating days. and yesterday i updated the os, and facing the same problem again. the thing is my phone works well inspite of having the display black. it turns on by its will. i tried all the solutions available on the net but of no use. i even had a chat with the tech support but no help solved the problem. Need support before monday, else i have to travel 200 Kmts for the service center. i have to spend a lot of bucks for that. So any help is welcome.

Brilliant! Thank you! I pressed the two buttons and whooppeee doo it worked ... the battery sign came up ! Oddly it is showing a flat battery even tho it has been plugged in to charge all night? Maybe it can only charge when it is 'active'

The phone is 12mths and 2wks old (just out of warranty!) and had simply been in my pocket working fine all day - then I went to make a call and I got a blank screen? I spent an hour on phone to EE support but they werent able to help - told me it was a few weeks out of warranty, tried to sell me another plan to get a new phone (which means I would pay for 2 monthly packages???!!!) and then suggested I take it in to an EE shop to get it repaired.

IT IS NOW WORKING FINE! THANK YOU KIND PERSON - YOU'VE SAVED ME A LOT OF TIME AND MONEY!!!

AND ALSO MANY THANKS TO GOOGLE WHO BROUGHT ME TO POST AT TOP OF SEARCH RESULTS WHEN I INPUT THE FOLLOWING:

"why does iphone 5s suddenly stop working blank screen"

modular747 wrote:

I assume you tried charging the phone with the AC adaptor for at least 30 minutes, with no response. Right?

If you did, you need to reset the phone (no data loss): Press both home and power buttons for up to 1 minute, releasing when the Apple logo appears.

However if your power button is "kinda broken", you won't be able to reset, and you only option is replacement or repair.

Thanks! Resetting phone worked well for me.

After being on with Apple support late last night, nothing worked, but I didn't hold the home and on/off button together longer than 30 seconds. after seeing this I tried again, first time after one minute it was still not working. I have had problems with my on/off button though so I pressed down harder on it using a pen cap and after 10 seconds or so the apple logo came on. Thank you for saving me a trip to the Apple store tonight1

My on/off button doesn't work and i can't turn my phone on. The only options i have are replacement or repair. Does anyone know if the replacement is free or not ? If you do know please get back to me as soon as posible.

Is it free to replace your phone if your lock button doesn't work and this is happening to you?