Upgraded to a new iMac with Mountain Lion - Aperature version 3.4.5 will not run and is asking for a serial number. Where can I retrieve this number?
Aperture 3, OS X Mountain Lion (10.8.4)
How did you install Aperture on the new iMac? How did you originally buy Aperture/where?
Ernie
If you bought Aperture on DVD or from the Apple Site then it is asking for the serial number you recieved when you bought the application.
If you bought Aperture from the Mac App Store then there is no serial number. In this case delete Aperture from the Applications folder, log into the Mac App Store using the same Apple Id you used to purchase it and download it again.
Bought Aperture on DVD in 2010 - I tried using that serial number and it did not work.
Bought from Apple store when they were delivering by DVD. Updates have taken place and is now the latest version. The serial number from the 2010 purchase is not working.
Was this an upgrade from an earlier version of Aperture (either 1 or 2)? If so you need the original serial number(s) in addition to the serial number for 3.
If this wasn't an upgrade, you bought Aperture version 3 only, then have a look at Troubleshooting Professional Application Serial Numbers .
If this was an upgrade and you can;t find the original serial number(s) look atPro Application Replacement Serial Numbers
Apple support was able to generate a replacement serial number. Once entered the application worked and none of my projects were lost. Thanks Apple Support.
Glad you were ale to resolve the problem.
Upgraded to new iMac with Mountain Lion and Aperature will not run
