Steve Holdship
Level 1 (0 points)

Q: Disappearing printer and NAS drive

I have two apparently similar problems with my iMac OS X 10.8.3 - I have a network Brother printer and a LaCie NAS drive that both have a habit of disappearing from the network when not used for a while.  The only way to get the device back is to reboot the iMac.  Any suggestions?

Steve

iMac 27, Mac OS X (10.6.3)

Posted on Aug 23, 2013 3:25 PM

Close
Steve Holdship

Q: Disappearing printer and NAS drive

  • All replies
  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Aug 23, 2013 3:50 PM in response to Steve Holdship
    Level 10 (123,860 points)
    Aug 23, 2013 3:50 PM in response to Steve Holdship

    Hi Steve, how are they & your Mac networked? Wifi, Ethernet? Routers involved?

     

    Do you loose Intenet when this happens also?

  • by Steve Holdship,

    Steve Holdship Steve Holdship Aug 24, 2013 1:17 AM in response to BDAqua
    Level 1 (0 points)
    Aug 24, 2013 1:17 AM in response to BDAqua

    Hi

    The mac and NAS drive are both connected to the same router by ethernet.  The printer is also connected to the same router by ethernet across a Powerline bridge.  You question about loosing Internet is an interestingg one.  When the mac itself recovers from a period of inactivity, if Safari is open it frequently dispays a message that there is no internet connection for a couple of seconds and then finds the connection again.  However the internet connection itself is rock solid.

    Regards

    Steve

  • by BDAqua,

    BDAqua BDAqua Aug 25, 2013 10:15 AM in response to Steve Holdship
    Level 10 (123,860 points)
    Aug 25, 2013 10:15 AM in response to Steve Holdship

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    old... http://docs.info.apple.com/article.html?artnum=106653

     

    Hi, this has worked for a few...

     

    Though all of these steps may or may not be needed, I'm including them all.

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list. Ethernet in your case.

  • by Steve Holdship,

    Steve Holdship Steve Holdship Aug 25, 2013 1:06 PM in response to BDAqua
    Level 1 (0 points)
    Aug 25, 2013 1:06 PM in response to BDAqua

    Thanks for the suggestion.  I have implemented the new Location as described and now will have to see what happens over the next few days.

     

    Regards

    Steve