I cannot log in to a MAC 10.5.8 and File Vault was NOT turned on.
Dear Mac Experts:
I know that there are many pages of information about using, remembering and managing passwords. I have read most of them.I know the passwords and File Vault was not on. I am working at someone's home on their computer and running their business. The computer is running MAC 10.5.8 and I don't know if it can be updated. The computer had an Admin account and no user accounts. I tried to change this so the compuer would be secure but my client did not want to. When I left yesterday the computer was fine. When I came in today there were a number of apps hanging. I forced quit Firefox and some other apps and logged out an shut down the computer. When I tried to log into the Admin Account which is the main user account I got the error messages below:
Your FileVault-protected home folder did not open and needs to be repaired.
click ok to repair the folder and continue logging in.
I clicked ok
then I got a new error message:
You are unable to log in to the user account "x" at this time because and error occured.
Clicked OK
File Vault was not turned on at anytime that I know of in the last couple of months. I luckily had a guest user set up and logged in as guest. In order to create another Admin account I had to use the password for the initial Admin main user account which unlocked the preferences pane and allowed me to create a new Admin Account.
Checked that FileVault was turned off.
After reading all of your comments and suggestions for the last 2 hours my head is spinning.
I don't know unix or type commands. I don't know where the install discs are.
As the new Admin I went into the keychain files and tried to verify and repair the original Admin's info.
Here is what I got:
Verification started
Checking keychain configuration for Susan F (user ID=501)
Home directory is /Users/suero
Checked login keychain
Error: login keychain not found
Unable to get info for ~/Library/Keychains/login.keychain, reason: No such file or directory
Checked password for ~/Library/Keychains/login.keychain
Unable to verify password for ~/Library/Keychains/login.keychain (-25294)
Unable to read settings for ~/Library/Keychains/login.keychain (-25294)
Checked default keychain
Problems were found; you should choose the Repair option to fix them
Verification failed
Repair started
Checking keychain configuration for Susan F (user ID=501)
Home directory is /Users/suero
Checked login keychain
Error: login keychain not found
Warning: some problems were not fixed
Repair failed
The machine is backed up onto a lacie external hard drive every hour.
In addition, while I was poking around I found the following:
com.apple.kerberos.kdc certificate
not trusted
com.apple.systemdefault certificate
not trusted
Could there be some malware at work? What can I do to get her files, home directory and everything back?
Thank you in advance for your patience with an old OS and a MAC user who does't feel comfortable mucking around under the hood.
Tracy
Message was edited by: TracyCV
iMac, Mac OS X (10.5.8), 2.4 Intel Core Duo 2external backup