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Helpful answers
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Aug 26, 2013 2:56 PM in response to John_Antonioby griff w,Hi there,
This is most likely occurring because the device is not connected to the internet. I would recommend taking a look at the troubleshooting steps found in the article below.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
-Griff W.