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iTunes not compatible with iPod Touch 4th gen (problem with Windows 64 bit)

So I've been trying for about a month or so to sync my iPod Touch to iTunes but ever since i updated it to iTunes 11 it has been saying that i need to uninstall it and install the 64 bit version. I've done that twice this week alone and its still not working, saying again that i need the 64 bit which I already have. I've ended up completely erasing previous iTunes data to see if that would help, but that just ended up being more hassle. I don't think its just my iPod, because it refuses to sync my iPad 2 manually as well.

Please help me, i'm at my wits end.

Windows 7

Posted on Aug 24, 2013 6:44 PM

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1 reply

Aug 24, 2013 7:50 PM in response to Emma1211

You are very perceptive - has nothing to do with your ipod, has to do with your Windows. You can try couple things.

One - reinstall itunes "apple way" and when downloading disable your anitvirus.

http://support.apple.com/kb/HT1923

please make sure that you completed not only step one, but also step two.

Then disable your antivirus and go to step three.

iTunes 11.0.5 for Windows 64 - Apple - Support


if that does not work go to thing number two.

Two - come back here with precise text of the message, see if anybody had it before.

iTunes not compatible with iPod Touch 4th gen (problem with Windows 64 bit)

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