HT203433: Get help using Automatic Downloads for purchased Apps, Music, and Books
Learn about Get help using Automatic Downloads for purchased Apps, Music, and Books
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Aug 25, 2013 6:51 AM in response to stchristopher261by King_Penguin,★HelpfulIf you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Aug 25, 2013 6:21 PM in response to stchristopher261by acmd1633,Had the same problem after upgrading to iTunes 11.0.5. Could download free apps no problem but the paid for apps would generate that same error. Called Apple Support and spoke to a senior advisor. She had me turn off the Firewall (even though iTunes was 'allowed') and restart. That fixed the problem. She said you don't need the firewall on anyway. Not sure I agree with that but that's what she said...