tsheley
Level 1 (30 points)

Q: Airport Extreme and Cisco DPC3008 terrible Netflix Streaming

I have an Airport Extreme Base Station, Originally released June 2011, and a Cisco DPC3008 modem on Charter. 

 

My problem is that with my Airport Extreme hooked up directly to my modem according to a Netflix Tech there servers are only seeing about a 1.5 Mbs connection and the Netflix quality is terrible.  When I take the Airport out of the equation and connect directly to the Modem everything streams great and is in crystal clear HD.

 

I purchased a Linksys E1200 to test with and with that hooked up to the modem instead of the Airport Extreme Netflix streams perfect also.  So for some reason with the Airport Extreme my Netfilx quality is terrible but with other routers it is fine.

 

I have a 30 Mb connection and all other services work fine with the Airport Extreme hooked up.  I tested Hulu, HBO Go, and WatchESPN and they are fine.  Only Netfilx has the issue with the Airport Exterme.

 

Here is a link from DSL Reports with a person that has the same problem...

 

http://www.dslreports.com/forum/r28578294-Speed-Issues-airport-extreme-Cisco-DPC 3008

 

 

Anybody have any suggestions?

 

Thanks!

Posted on Aug 25, 2013 10:14 AM

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tsheley

Q: Airport Extreme and Cisco DPC3008 terrible Netflix Streaming

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  • by tsheley,

    tsheley tsheley Aug 25, 2013 12:07 PM in response to tsheley
    Level 1 (30 points)
    Aug 25, 2013 12:07 PM in response to tsheley

    Just an update. I had my Airport Exterme unplugged all night. Plugged it in and did a factory reset, restored it to firmware version 7.5.2 and then updated each version up to the newest on it and now everything is working great. I am going to give it a few days and see what happens. Maybe something on the Airport Extreme got screwed up and being off all night reset it. Got me.