5 Replies Latest reply: Nov 19, 2013 3:44 PM by MikieSF
Info4Me Level 1 Level 1 (0 points)

Recently when I open a PDF file in Safari it displays as non-readable text. How can this be fixed?

MacBook Pro, 10.7.5 Lion; Safari 6.0.5; Adobe 11
  • Carolyn Samit Level 10 Level 10 (101,750 points)

    With Safari open press Command + Option + E on your keyboard.


    Quit and relaunch Safari to test.



    If that didn't help, have you installed any third party fonts recently?

  • Info4Me Level 1 Level 1 (0 points)

    I gave your recommendation a try, however nothing changed.  I did upgrade / install Adobe Acrobat Reader 11.0.5

    several days ago because I was on a site that recommended the update in order for me to view a file.  That is when I noticed things going wrong.  I've tried trashing the Adobe Reader and reinstalling, but that didn't work either.  I read some info on the web about an Adobe plug-in to be trashed because of problems encountered, but I don't know where to find the plug-in to trash.  Appreciate any help to be sent my way.



  • Info4Me Level 1 Level 1 (0 points)

    After some further research I resolved the problem.  The Adobe Acrobat Reader installation was indeed the culprit.  I had to unlock and allow myself to access as a root user on the Mac.  Then I searched the \Library file for the "Internet Plug-ins" folder.  I created a new "Internet Plug-ins Disabled" folder and moved the following 2 Adobe plug-in files 1.  AdobePDFViewer.plugin; 2. AdobePDFViewerNPAPI.plugin to the Disabled file I just created; or you can move those two files into the trash folder.  Either way should work.  I did actually have to do both, becasue the 2 files copied rather than moved.   Most important after performing this task REMEMBER to LOCK the root user before resuming normal work on your computer.  Root user access has a lot of power and can yield a lot of havock if you inadvertently forget and have left in unlocked.

  • Carolyn Samit Level 10 Level 10 (101,750 points)

    Glad you got it worked out 

  • MikieSF Level 1 Level 1 (0 points)

    In my case I have tried the suggested fixes and I have installed music fonts recently.  Firefox will display PDFs fine.  Something is interferring with Safari only.


    Any suggestions.  You seem to know what you are talking about.