Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can not get remote app to work

trying to connect remote app with iphone 4 and itunes but the homesharing is not working.

and can not find a device to click on itunes to put in the passcode.


please help!

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on Aug 26, 2013 12:45 AM

Reply
1 reply

Aug 28, 2013 8:28 AM in response to cori.jackson

Hello there, Cori.Jackson.


The following Knowledge Base article reviews the steps to follow in setting up the Remote App:


About Remote app for iPhone, iPad, and iPod touch

http://support.apple.com/kb/HT1947


If you are still unable to get the app functional, the following troubleshooting article is linked for reference as well:


Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV

http://support.apple.com/kb/TS1741


Thanks for reaching out to Apple Support Communities.


Cheers,

Pedro D.

can not get remote app to work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.