wont hold charge

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Level 1

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wont hold charge

I have a 7th generation nano which is 5 months old. In the last month, it stopped holding a charge. If fully charged, I can use it for 8+ hours. However, it will not shut down and by the next morning, it is completely out of charge. I see that many people have had this same issue. Has anyone been able to solve.

iPod nano, Windows 8

Posted on Aug 26, 2013 10:07 AM

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Answer 1

matt00

Level 5

4,041 points

Aug 28, 2013 10:55 AM in response to kristen1007

Hey kristen1007,

Thanks for the question. I understand you are experiencing battery life issues with your iPod nano. To isolate the issue further, you may want to restore your iPod to factory settings. This will help us determine if the issues are hardware related:

Restoring iPod to factory settings

http://support.apple.com/kb/HT1339

Furthermore, the following resources provide information about increasing iPod battery life, and getting the most out of your product:

Charging your iPod battery

http://support.apple.com/kb/HT1384

Apple - Batteries - iPod

http://www.apple.com/batteries/ipods.html

Thanks,

Matt M.

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