TS1410: iTunes: iPod not recognized in iTunes and Mac desktop
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Q: My iPod shuffle ( 1st or 2nd generation) will not recharge and does not show when the doc is connected to my MacBook Pro. I'm runn ... My iPod shuffle ( 1st or 2nd generation) will not recharge and does not show when the doc is connected to my MacBook Pro. I'm running the latest updated version of iTunes. more
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Helpful answers
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Aug 28, 2013 9:09 AM in response to Jane Benstockby sterling r,Hello Jane Benstock,
Thank you for using Apple Support Communities
It sounds like the next best step to take would be to reset the iPod Shuffle.
Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.
All the best,
Sterling
