My iPod shuffle ( 1st or 2nd generation) will not recharge and does not show when the doc is connected to my MacBook Pro. I'm running the latest updated version of iTunes.

Question

iPod shuffle

Posted on Aug 26, 2013 1:20 PM

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Answer 1

Community Specialist

Hello Jane Benstock,

Thank you for using Apple Support Communities

It sounds like the next best step to take would be to reset the iPod Shuffle.

Check out this article named Resetting iPod shuffle found here http://support.apple.com/kb/HT1655.

All the best,

Sterling

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