I have not updated this ipod in a long time and decided to add some new songs and with the new ITUNES it totally crashed it. I am getting the sad face with the caution triangle. Apple store told me this item was considered "vintage" and nothing can be done. Any suggestions??
Thanks
ipod mini-OTHER
Hi jaxflygirl88,
Thanks for visiting Apple Support Communities.
You may want to try restoring the iPod, as mentioned in this article:
iPod displays a folder icon with an exclamation point
http://support.apple.com/kb/TS1405
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
Best Regards,
Jeremy
my ipod mini crashed when I tried to add new songs
