I tried to send a huge email attachment (aol)

I tried to send a huge email attachment (41.7 MB - didn't realize it was that big). I am using a Macbook Pro with OS10.6.8. I guess mail timed out. The recipient got a blank file, but now mail keeps "recovering" the email until it times out.I cannot send or recieve mail through the mail program. I keep deleting the recovered files, but it doesn't help. I went out to AOL through Safari and deleted the message from sent mail, but that didn't help. How do Iget mail to work again?

MacBook Pro, Mac OS X (10.6.8)

Posted on Aug 26, 2013 6:37 PM

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3 replies

Aug 27, 2013 8:36 PM in response to Carolyn Samit

I had no idea the attachment was that large - it was only 3 scanned pages. I have no idea why it was that large. My problem is that now i cannot use mail on my laptop unless I go through safari to aol. Apple mail keeps "recovering" that huge email repeatedly until it times out.


The message I get in Mail Connection Doctor is " Could not connect to this AOL IMAP server. Check your network connection and that you entered the correct information in the Account preferences. Also verify that the server supports SSL. If it does not, deselect the Use SSL checkbox in the advanced tab of account preferences". I saw that SSL was checked on the main mailbox (the one I sent the huge email from) but was not checked on the secondary mailbox, so i unchecked SSL on the main one. (I don't even know what SSL is or what the implications of that are). Now The Mail connection doctor says "connection and login to server succeded" on both mailboxes, and loggin into account on the problem one. it has been synchronizing for over 15 minutes and so far has "recovered" the huge email 15 times !


I can access email through Apple mail on our desktop computer and my ipod, but not with my laptop (which is the one I sent the huge email from).


How can I fix this problem? I can't believe I am the only one to ever do this!

Aug 28, 2013 8:29 PM in response to Giggles51

update from giggles 51 (who ISN'T giggling much right now!):


This morning I tried synchronizing the account to aol again. I started when I got up (6:15 am) and by the time I left for work (7:45 am) Apple's mail program had recovered the offending message 50 times. I plugged the laptop in, set it to sleep after 3 hours. when I got home and 'woke" the laptop, Apple mail had "recovered" the offending message 590 times! (This is NOT a joke, it's for real!). Right now, Apple Mail is absolutely worthless to me, just taking up space.


Please, does anyone have any ideas?

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I tried to send a huge email attachment (aol)

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