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Error message when setting up Road Runner Email on my new Macbook Pro

299 Views 1 Reply Latest reply: Aug 29, 2013 8:02 AM by sheila_m. RSS
Jen1325 Calculating status...
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Aug 27, 2013 6:09 AM

I get the following error message when setting up my RR account. 

Logging in to the neo.rr.com POP server “pop-server.neo.rr.com” failed. Make sure the user name and password you entered are correct, then click Continue. If the information isn’t correct, you cannot receive messages.

 

I go to the next steps and everything looks like it should. 

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