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Ibooks Publishing

240 Views 5 Replies Latest reply: Aug 27, 2013 3:53 PM by vinnyvg RSS
merveh Calculating status...
Currently Being Moderated
Aug 27, 2013 8:29 AM


I have an apple id but i can not log in to itunes connect with this apple id while publishing my ibook. This account is enrolled in ios developer program and ı upload application with this account to app store. What is the problem? Why i cannot login with tihs account?

MacBook Pro
  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Aug 27, 2013 8:58 AM (in response to merveh)

    An ibooks account requires a different/additional ID and logon from a developer account ID.


    You may need to contact Apple for help straightening things out if you used your dev id for books.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Aug 27, 2013 10:22 AM (in response to merveh)


    …support phone number call +1 (877) 206-2092.

    Global Phone Support
    We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).

    CountryPhone Number
    Australia1300 307 504
    Note that this is a low tariff number.
    France0805 540 117
    Germany0800 664 5307
    Italy800 915 902
    Netherlands0800 0201 578
    Spain900 812 687
    U.K.0800 975 0615
    U.S.+1 (877) 206-2092
    Toll-free from U.S. and Canada.

  • vinnyvg Level 4 Level 4 (1,565 points)
    Currently Being Moderated
    Aug 27, 2013 3:53 PM (in response to merveh)

    I suggest you first set up a new Apple ID and possiby a new eMail address.


    That done  check this out.


    When you  open  your iTunes Connect, look at the Contracts and Banking section.


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