HT201406: If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch

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wanda1962

Q: How can I use my external keyboard opposed to the internal key board on the screen.

I have a Zagg IPad, and the problem I'm having is the external keyboard that sits in the case will not work.  The internal keyboard on the screen is the only one that works.  How can I change the keyboard to work from the base instead of using the keyboard on the screen.

iPad 2, iOS 6.1.4

Posted on Aug 27, 2013 10:12 AM

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Q: How can I use my external keyboard opposed to the internal key board on the screen.

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  • by Skydiver119,Solvedanswer

    Skydiver119 Skydiver119 Aug 27, 2013 10:19 AM in response to wanda1962
    Level 7 (28,247 points)
    iPad
    Aug 27, 2013 10:19 AM in response to wanda1962

    Have you ever paired them? If the keyboard and iPad have been paired, just turn the keyboard on, hit a key and give it a few seconds to power up and connect.

     

    If you've never paired them then there should have been instructions with the keyboard to tell you how to do that.

     

    If it just recently stopped working, you might try charging your keyboard.