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Issue playing movies downloaded from iTunes on TV when linked to computer via HDMI cable.

Recently I purchased the advance digital copy of "Star Trek Into Darkness" as it was it was released just in time for moving some people into another state; we planned to watch it when we rested for the day. After hooking my windows 7 laptop up to a Samsung flatscreen TV using an HDMI cable, iTunes refused to play the movie. It would play when the computer was disconnected from the TV, and the same error would appear when reconnected. The error stated that I had to be connected to an "HDCP compatible device."


Is this some way of iTunes forbidding me from watching movies downloaded from their service when connected to an exterior device? My computer has no issues playing other content, such as netflix, when connected to a TV.


For me it's pointless to buy movies now from iTunes; I feel like I've wasted $20. Why on earth would I want to sit in front of a computer to watch it when there's a TV five times the size available?

Windows 7

Posted on Aug 27, 2013 1:28 PM

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Question marked as Best reply

Posted on Aug 29, 2013 7:00 AM

Hello happylilvampyr,



Unfortunately, this is due to a lack of HDCP support provided by the TV in use. More information regarding HDCP can be found in the following article.


iTunes for Windows: Unable to view or play HD video content that requires HDCP

http://support.apple.com/kb/TS3354


As an alternative, you can always download the movie in standard definition, which will allow for viewing on non-HDCP devices.


When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.

iTunes: Purchasing and viewing HD videos

http://support.apple.com/kb/HT3209



Cheers,

Allen

1 reply
Question marked as Best reply

Aug 29, 2013 7:00 AM in response to happylilvampyr

Hello happylilvampyr,



Unfortunately, this is due to a lack of HDCP support provided by the TV in use. More information regarding HDCP can be found in the following article.


iTunes for Windows: Unable to view or play HD video content that requires HDCP

http://support.apple.com/kb/TS3354


As an alternative, you can always download the movie in standard definition, which will allow for viewing on non-HDCP devices.


When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases.

iTunes: Purchasing and viewing HD videos

http://support.apple.com/kb/HT3209



Cheers,

Allen

Issue playing movies downloaded from iTunes on TV when linked to computer via HDMI cable.

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