Lord of fire
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Q: hi i got a mac mini but when i connect it to my smartax mt882 modem via ethernet it says device not connected can anyone solve this issue it work fine with the usb connection but the ethernet is giving me problems plz help

hi i got a mac mini but when i connect it to my smartax mt882 modem via ethernet it says device not connected can anyone solve this issue it work fine with the usb connection but the ethernet is giving me problems plz help

Mac mini, OS X Mountain Lion (10.8.4), 2.3ghz 4gb ram looks super sexy

Posted on Aug 27, 2013 3:12 PM

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Lord of fire

Q: hi i got a mac mini but when i connect it to my smartax mt882 modem via ethernet it says device not connected can anyone solve thi ... more

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  • by BDAqua,Helpful

    BDAqua BDAqua Aug 27, 2013 3:47 PM in response to Lord of fire
    Level 10 (123,860 points)
    Aug 27, 2013 3:47 PM in response to Lord of fire

    Hello, give this a try...

     

    Make a New Location, Using network locations in Mac OS X ...

     

    http://support.apple.com/kb/HT2712

     

    10.5, 10.6, 10.7 & 10.8…

     

    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.

     

     

    10.5.x/10.6.x/10.7.x/10.8.x instructions...

     

    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.

     

    The interface that connects to the Internet should be dragged to the top of the list.

     

    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...

     

    208.67.222.222

    208.67.220.220

     

    (There may be better or faster DNS numbers in your area, but these should be a good test).

    Click OK.

  • by Lord of fire,

    Lord of fire Lord of fire Aug 28, 2013 6:26 AM in response to BDAqua
    Level 1 (0 points)
    Aug 28, 2013 6:26 AM in response to BDAqua

    hi aqua

    well this helped but for the dsl connection which i connect thru usb but the lan connection just wont detect the modem when the mac and smartax is connected thru a lan wire it says no device connected

    "Either the cable for Ethernet is not plugged in or the device at the other end is not responding."

    the usb connection is not so steady so if i can work out the lan it wud be gr8 help

    thanku

  • by BDAqua,Helpful

    BDAqua BDAqua Sep 2, 2013 5:33 PM in response to Lord of fire
    Level 10 (123,860 points)
    Sep 2, 2013 5:33 PM in response to Lord of fire

    Hmmm,

     

    Have you done a PRAM reset, CMD+Option+p+r...

     

    http://support.apple.com/kb/HT1379


     

    In fact, do 3 in a row, takes a bit of time.

     

    Intel-based Macs: Resetting the System Management Controller (SMC)...

     

    http://support.apple.com/kb/HT3964

  • by Lord of fire,

    Lord of fire Lord of fire Sep 4, 2013 9:23 AM in response to Lord of fire
    Level 1 (0 points)
    Sep 4, 2013 9:23 AM in response to Lord of fire

    well nothing worked so i changed my modem router now it works on lan fine thanks a lot for the support guys ending this here

  • by C F McBlob,

    C F McBlob C F McBlob Sep 4, 2013 3:02 PM in response to Lord of fire
    Level 4 (2,870 points)
    Sep 4, 2013 3:02 PM in response to Lord of fire

    Lord of fire wrote:

     

    well nothing worked so i changed my modem router now it works on lan fine thanks a lot for the support guys ending this here

    There are some devices that just don't play well with Mac.